AirAsia Cebu Office in Philippines

Contact Details of The AirAsia Cebu Office

Below are the contact details of the AirAsia Cebu Office. Flyers can contact the office professionals through any one of these communication modes:

Cebu Office Address	Shoppe No. 110 Raintree Mall Gen Maxilom Ave Cogon Ramos (Pob) 6000 Cebu City, Philippines.
Phone Number	(+63) 9310367267
Working Hours	Monday – Friday: 9.00 AM – 5.00 PM
Email Address	aax_ir@airasia.com
AirAsia Customer Service Number	080-46662222

Location Map 

Refer to the map below for the precise office location and easy navigation.

AirAsia Cebu Airport Details 

Below are the details of the AirAsia at Cebu Airport. Collect them for your easy navigation at the airport:

Airport Name	Mactan-Cebu International Airport
Location	Lapu-Lapu Airport Rd, Lapu-Lapu, 6016 Cebu, Philippines
Airport Plus Code	8X7M+C8 Lapu-Lapu, Cebu, Philippines
Contact Number	NA

AirAsia Terminal at Cebu Airport 

Below are the necessary details of AirAsia Terminal at the Airport

Airport Code (IATA)	CEB
Terminal	Terminal 2

Services Offered by The AirAsia Cebu Office 

The AirAsia Cebu Office, Philippines offers a wide variety of services to ensure that the whole flight journey of the flyers is smooth. Flyers can query about the following services at the office:

Ticket Sales & Changes	Asean Pass	Flight Ticket Cancellation
Airport Lounges	Cargo Service	Travel Insurance & Duty-Free
Baggage Guidelines	Cabin baggage allowance	Digital First
Seat selection	Business Class	In-Flight Meals
Accessibility and assistance services	Airport Lounges	Upgrade to Business Class
Airport Counters	Online Check-in	Airport Shuttle Service
Specialized Handling	Payment Options	Onboard experience
Check-in procedure	Assistance Dogs	Flight Ticket Booking

Contact the AirAsia Headquarters 

Though flyers can get the solutions to most of their travel queries at the Cebu Office, they can also contact the headquarters for complex issues. The following are the contact details of the AirAsia Head Office:

Headquarters Address	RedQ, Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA2), 64000 KLIA, Selangor, Malaysia
AirAsia Contact Number	66-20781094

Quick Links To Connect With AirAsia

Flyers can cross-check their preparations and flight journey status with the following helpful links about  the AirAsia:

Official Website	www.airasiax.com
AirAsia Online Check-In	www.airasia.com/check-in
AirAsia Flight Status	www.airasia.com/flightstatus
AirAsia Travel FAQs and Queries	www.airasia.com/Support

Packing and Security Tips while Flying with the AirAsia Cebu Office 

Ready to fly with the AirAsia Office in Philippines? Here are some tips for your packing and security: 

The “Never-Pack” List for Your Checked Bags

When it comes to packing your bags for your flight journey, there are some things you should always avoid. These things increase the safety risks. The following are some of them: 

Smart Suitcase:

If you are going to pack in a smart suitcase, you have to check it again. If the suitcase has a built-in battery (for charging phones or GPS tracking) and can not be removed, you should avoid it. The airline will likely refuse to check such baggage. 

Loose Lithium Batteries: 

Spare “naked” batteries are dangerous when you pack them in your checked luggage. The terminals can short-circuit and start a fire in the cargo hold when they touch a metal object.

High-Proof Alcohol 

Anything over 70% alcohol (140 proof) is considered a highly flammable liquid. Passengers can not carry these items in both checked and carry-on baggage. 

AirAsia Fleet Overview

The AirAsia ensures that the passengers have the best flight journey. Thus, they operate the advanced aircraft in their fleet. The following are the details:

Airbus A320-200	Airbus A320neo
Airbus A321LR	Airbus A321neo
Airbus A321-200/P2F	Airbus A321XLR

Other AirAsia Offices in Philippines

Flyers can make their flight journey quick and flexible with other AirAsia in Philippines Offices. Here are the details:

• AirAsia Bacolod Office
  
  
• AirAsia Puerto Princesa Office

Conclusion!

From email to contact number and reaching the AirAsia Cebu Office physically, flyers can prepare for their flight journey according to their preference. From the airport facilities to the in-flight experience, the office offers overall facilities for the flyers. Contact the office headquarters if you find your travel issue is a complex one. Contact the Office in Cebu to know about more important things for your travel journey.

Worldwide AirAsia offices can also be found here.

Note:  All the information shared on this page are based on publicly available resources and is provided for general reference & travelers Convenience.

Frequently Asked Questions by Travellers!