AirAsia Penang Office in Malaysia

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Passengers traveling to or from Penang, Malaysia can find various travel services at the AirAsia Penang Office. These services offer the flyers a seamless, comfortable, and hassle-free travel experience with AirAsia. Furthermore, from affordable to premium, travelers can choose various ticket and fare types. This guide helps the flyers to get their desired air travel experience. It provides travelers with all the important information about the airline and the Penang office. Furthermore, flyers can also know how they can contact the executives at the office to query about various travel-related concerns.

Contact Details of The AirAsia Penang Office

From office address to email, collect the significant details of the AirAsia Penang Office below:

Penang Office Address	11900 Bayan Lepas, Penang, Malaysia
Phone Number	+60 86-339 163
Working Hours	Monday-Friday, 09:00 AM – 06:00
Email Address	aax_ir@airasia.com
AirAsia Customer Service Number	080-46662222

Location Map

Flyers visiting the office can take the help of the office map for precision:

AirAsia Penang Airport Details

Here are the details of the AirAsia Penang airport:

Airport Name	Penang International Airport
Location	11900 Bayan Lepas, Penang, Malaysia
Airport Plus Code	77WG+93 Bayan Lepas, Penang, Malaysia
Contact Number	+60 4-252 0252

AirAsia Terminal at Penang Airport

The following are the crucial details of the AirAsia at Penang airport terminal:

Airport Code (IATA)	PEN
Terminal	Main Terminal

Services Offered by The AirAsia Penang Office

The AirAsia Penang Office offers a number of services to offer comfort and convenience to passengers from start to finish of their journey. Here are the details:

Ticket Sales & Changes	Asean Pass	Flight Ticket Cancellation
Airport Lounges	Cargo Service	Travel Insurance & Duty-Free
Baggage Guidelines	Cabin baggage allowance	Digital First
Seat selection	Business Class	In-Flight Meals
Accessibility and assistance services	Airport Lounges	Upgrade to Business Class
Airport Counters	Online Check-in	Airport Shuttle Service
Specialized Handling	Payment Options	Onboard experience
Check-in procedure	Assistance Dogs	Flight Ticket Booking

Contact the AirAsia Headquarters

The table below provides the contact details of the AirAsia head office :

Headquarters Address	RedQ, Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA2), 64000 KLIA, Selangor, Malaysia
AirAsia Contact Number	66-20781094

Quick Links To Connect With AirAsia

The following are some of the helpful links for AirAsia passengers:

Official Website	www.airasiax.com
AirAsia Online Check-In	www.airasia.com/check-in
AirAsia Flight Status	www.airasia.com/flightstatus
AirAsia Travel FAQs and Queries	www.airasia.com/Support

Ticketing and Check-in Rules at the AirAsia Penang Office

AirAisa Office in Malaysia passengers can prepare for their flight journey with the following ticketing and check-in rules:

Ticket & Booking Rules:

The following are some of the important ticket rules:

All of the tickets for AirAsia are non-refundable. There are two situations when flyers can get a refund on their tickets. Passengers can get a refund when their flight is canceled. Furthermore, a refund is given if the flyer purchases some add-ons like Premium Flex.
Travellers will have to pay a fee if they want to make changes to their flight ticket. Additionally, there are limits on characters when making name changes to the flight ticket.
Passengers will be entitled to change fees plus fare difference when making changes to Date, time, and route.

Check-in Regulations:

The following are some of the check-in regulations at the AirAsia Office in Penang:

Generally, online check-in is required to fly with the airline. Usually, it opens up to 14 days before departure.
The airport check-in counters usually close 60 minutes before departure.
Flyers who miss the check-in deadline are marked as no-show. The airline does not entitle a refund to such passengers.

AirAsia Fleet Overview

Check the table below to have a complete overview of the fleet operated by AirAsia:

Airbus A320-200	Airbus A320neo
Airbus A321LR	Airbus A321neo
Airbus A321-200/P2F	Airbus A321XLR

Other AirAsia Offices in Malaysia

Below are the details of other AirAsia Offices in Malaysia

Conclusion!

The AirAsia Penang Office assists passengers in all types of routine travel queries. From flight booking services to musical instrument baggage, and In-flight duty-free Shopping, flyers can make their flight journey effortless with various travel services offered by the office. Travellers needing quick assistance can contact the office by phone or by personally visiting the office during working hours.

Worldwide AirAsia offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and provided for general reference & traveler convenience.

Frequently Asked Questions by Travellers!

Where is the AirAsia Office in Penang, Malaysia located?

The Penang Office is located at 11900 Bayan Lepas, Penang, Malaysia

Can I contact the AirAsia Headquarters?

Yes. Dial 66-20781094 to connect with AirAsia head office representatives.

Does the office offer hotel booking services?

Yes. Flyers can seek accommodation services at the office if they face any flight disruptions.

Does the Penang Office offer group booking services?

Yes. Flyers can make group bookings at the office.

What are the business hours of the AirAsia’s Office in Penang?

The business hours of the Penang office are Monday-Friday, 09:00 AM – 06:00