Turkish Airlines Port Louis Office in Mauritius

Want to make your air journey effortless and quick? This guide is your companion. Know about all the contact details of the office through this guide and ensure that you get instant resolutions from the office. The Turkish Airlines Port Louis Office not only assists you during urgent times but also offers you general guidance. No matter if you are confused about your journey or want to book a flexible and affordable flight ticket, connecting with the office professionals at the earliest is essential for you. Contact the office today and be proactive about your flight journey by connecting the information on various things like flight schedule, airport facilities, and check-in assistance. 

Want to leave your every flight-related stress behind and enjoy the trip? Read this guide till the end and get all the answers to your questions. 

Location & Contact Details Of the Turkish Airlines Port Louis Office

Juggling through the counters when you reach out at the airport and do not have exact details? It wastes a lot of your time. Having the contact details of the Port Louis office not only helps you catch your flight on time but also becomes a lifesaver for you in difficult situations. Go through the following details of the office and prepare yourself ahead of time: 

Port Louis Office Address10, Remy Ollier Street, Abdullah Plaza, Joonus Building, Port Louis, Mauritius.
Contact Number00 230 212 5555
Customer Service Number+18008748875 (cc)
Email AddressTKMAURITIUS@THY.COM
Operating Hours Weekdays: 09:00-17:00

Navigate Easily With Location Map:

Turkish Airlines Port Louis Airport Information  

Want to know the authentic details of the airport at the office? You will get the accurate and exact details here: 

Sir Seewoosagur Ramgoolam International Airport

Location: Airport Terminal Operations Limited ATOL Offices SSR International Airport MU Plaine Magnien MU, 51520, Mauritius.

Airport Plus Code: HM8H+JF Plaine Magnien, Mauritius.

Contact Number: +2306038000

Terminal Used by Turkish Airlines at MRU in Port Louis 

The information about your airport terminal is much more important than you think. When you have proper information about the terminal your flight is going to operate from, it will not result in unnecessary delays. Additionally, knowing about your airport terminal, you can find the shortest and best way to get there. Let’s know about the terminal details of the airline office: 

Airport Code: MRU

Airport Terminal: Main Terminal(Single Passenger Terminal)

Contact Number: 00 230 637 40 56

Email Id: MRUOPS@THY.COM

Turkish Airlines Services Offered at the Port Louis Office

The Turkish Airlines Port Louis Office offers a wide range of services for the comfort and convenience of passengers. Let’s know about all of these services: 

Ticket and Reservations Flight cancellations Refund requests
Cargo Handling Route Changes Baggage Allowance
Loyalty Program Cabin Class Upgrade Delayed, damaged, or lost baggage 
Flight changes and modifications Travel Credit voucher issuance Check-in procedure 
Boarding pass print Restricted items Visa information 
Guidelines Wheelchair requests Special Assistance 
Medical Assistance Payment Services Post Travel Assistance
Group Booking Emergency Assistnace Choosing a flight route 

Headquarters Location & Contact Information

You can talk to the office representatives at the office in-person or speak to them over the phone. Get personalized guidance from the officials and ensure that your flight journey is smooth. Below are the contact details of the office headquarters: 

Headquarter Location: Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye.

Contact Number: +90 212 463 63 63

Fax: +90 212 465 21 21

Useful Links For Travelers Of Turkish Airlines 

To get authentic information on various other things from the office, passengers should follow the following links regularly: 

Official websitewww.turkishairlines.com
Turkish Airlines Online Check Inwww.turkishairlines.com/flights/checkin
Turkish Airlines Flight Statuswww.turkishairlines.com/flights/flight-status
Miles & Smiles Loyalty Program www.turkishairlines.com/miles-&-smiles

Baggage Allowance Offered by the Port Louis Office

Seeking the baggage allowance at the Turkish Airlines Port Louis Office can differ according to various factors like route and cabin class. Below is a brief description of baggage allowance offered at the office:

  • Cabin Baggage: Passengers can carry one piece of cabin baggage and one personal item (handbag, laptop bag, or small backpack). Passengers can carry luggage that falls under the category of 7 kg to 12 kg, and the size can typically be measured as 55 × 40 × 20 cm. Passengers can generally keep this bag in their overhead bin or under the seat in front of them. Your cabin baggage should carry all the essential things like laptops, documents, medication, and valuables. 
  • Checked Baggage: Your checked baggage is submitted at the check-in counter and is carried in the Cargo hold of the plane. Your cabin baggage allowance depends on the fare type, cabin class, and frequent flyer status. Thus, ensure that you have a detailed conversation with the office professionals before you pack your checked baggage. 
  • Excess Baggage Allowance: Passengers who are in need of additional baggage may be charged on the basis of weight, price, and route. Additional baggage over the weight limit of 32 kgs is not accepted. 

Baggage Enquiries Contact Number: 080005 01565

Baggage Lost-and-Found Assistance at the Port Louis Office 

The Turkish Airlines Office in Port Louis knows that baggage is one of the most important things passengers carry. The office fully coordinates with the passengers if they find their baggage lost, damaged, or mishandled. Passengers can reach out to the Lost-and-Found counter and file a complaint. Passengers should have the following documents. Always keep the following documents handy, as you will need them while filing the Lost-and-Found request: 

  • Government-issued photo ID
  • Boarding Pass 
  • Baggage Tag 
  • PIR Number
  • Flight Ticket or E-Ticket Receipt
  • Proof of Ownership 

Turkish Airline’s Aircraft Fleet Overview 

The airline uses a number of modern aircraft, offering a blend of safety, comfort, and convenience to passengers. Below is an overview of the fleet used by the airline: 

Boeing AirBus
Boeing 737-800 Airbus A319-100
Boeing 737-800 Airbus A320-200
Boeing 737-900ER Airbus A321-200
Boeing 737 MAX 8 Airbus A321-200
Boeing 737 MAX 9 Airbus A321neo
Boeing 787-9 Dreamliner Airbus A330-200

Frequently Asked Queries: 

Does the office offer post-travel assistance? 

Yes, the Port Louis office offers post-travel assistance. 

Can I seek affordable flight tickets at the Turkish Airlines Office in Port Louis, Mauritius?

Yes, the office offers you affordable flight tickets. 

 Does the Port Louis office offer excess baggage allowance? 

Ans: Yes, the office offers excess baggage allowance.

Can I make flight changes and modifications? 

Yes, you can make flight changes and modifications.

 How can I contact the Port Louis office for help ? 

You can connect with the office team of Port Louis by dialing the number: 00 230 212 5555.

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