Cebu Pacific Manila Office in Philippines

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Flyers who are seeking a good flight experience on a low budget can approach the Cebu Pacific Manila Office. Because, along with having an extensive network, Cebu Pacific Airlines is a pioneer of the “low fare, great value” strategy. The airline is also known for its frequent seat sales. Contacting the employees at the office will offer you a clear and detailed answer to every query, claim made, and issue. The airline office not only offers travelers solutions to their travel queries but also focuses on making their journey personalized. From ticketing and booking to financial and Ancillary Add-ons, the office makes your flight journey seamless by offering a wide range of services.

Contact Details of The Cebu Pacific Manila Office

Flyers can contact the Cebu Pacific Manila Office employees through any of the following contact channels:

Office Address	Pasay City, 1300 Metro Manila, Philippines
Office Phone Number	+63 2 8877 1111
Working Hours	Monday- Friday, 8 am–6 pm
Email Address	cebcares@cebupacificair.com
Cebu Pacific Customer Service	+612 9119 2956

Location Map

The map attached below will help you find the precise office location.

Cebu Pacific Manila Airport Details

The table given below will help you navigate the Cebu Pacific Manila airport details seamlessly:

Airport Name	Ninoy Aquino International Airport
Location	Pasay City, 1300 Metro Manila, Philippines
Airport Plus Code	G268+WJ Pasay City, Metro Manila, Philippines
Contact Number	+63 2 8877 1111

Cebu Pacific Terminal at Manila Airport

The table given below provide you the Cebu Pacific terminal information at the Manila airport.

Airport Code (IATA)	MNL
Terminal	Terminal 3

Services Offered by The Cebu Pacific Manila Office

From making reservations to re-routing and Over-the-Counter Payments, the Cebu Pacific Manila Office offers a number of services. Below are the details:

Ticket Sales & Changes	Flight Status	Flight Ticket Cancellation
Airport Lounges	Visa Services	Cebu Pacific Baggage Allowance
Baggage Guidelines	Cabin baggage allowance	City Check-in
Add-ons	Business Class	In-Flight Meals
Travel Documents	Airport Lounges	Manage Booking
Booking & Sales	Online Check-in	Delayed Flights
Payment Options	Amenities	Onboard experience
Check-in procedure	Special Assistance	Flight Ticket Booking

Contact the Cebu Pacific Headquarters

Flyers can seek the guidance of the Cebu Pacific head office employees. Get the contact details of the office in the table below:

Headquarters Address	3rd Floor, Cebu Pacific Building, 8006 Domestic Road, Pasay, Philippines 1301
Cebu Pacific Contact Number	+63 (2) 8802-7000
Fax Number	+63 (2) 8851-7362
Email Address	cebcares@cebupacificair.com

Quick Links To Connect With Cebu Pacific

Flyers can get help from the Airline Office employees for updates, flight schedules, and new regulations with the help of the following links:

Official Website	www.cebupacificair.com
Cebu Pacific Online Check-In	www.cebupacificair.com/checkin
For Baggage Allowance Info	www.cebupacificair.com/baggage
Cebu Pacific Flight Status	www.cebupacificair.com/flight-status

Rebooking and Cancellation Policies at the Cebu Pacific Office in Manila

If you are booking a flight ticket at the Cebu Pacific Manila Office, you should know what you do for rebooking and cancellation. Below are some of these policies:

Voluntary Changes: Flyers can make changes to their ticket, but with an additional fee. While the fare difference will also be there, it is also important that you make changes at least 2 hours before departure.

CEB Flexi: Cebu Pacific provides you with this feature if you want to make changes to your flight ticket. If flyers purchase this add-on service during the booking process, they only have to pay the fare difference. No change fee will be charged.
24-Hour Grace Period: While every flight enforces the 24-hour window, Cebu Pacific Offices does not charge heavy penalties. Flyers can easily cancel their flight ticket 24 hours before the departure time, but the ticket should be booked 7 days before the departure date.

Overview of Cebu Pacific Fleet

As of January 2026, Cebu Pacific operates one of the youngest and fuel-efficient fleets in Asia. Take a look at the table below:

Airbus A320-200	Airbus A320neo
Airbus A321-200	Airbus A321neo
Airbus A330-900

Other Cebu Pacific Offices in Philippines

With the help of the table below, you can know about the other offices of the Cebu Pacific in Philippines

Key Takeaways!

Cebu Pacific caters to all the needs of flyers who want a good flight journey on less budget. From flight reservations to Ancillary Purchases and charter services, it offers a wide range of services. Simplify your flight journey by taking the airport and terminal details from this guide. Furthermore, the airline uses an all-Airbus fleet. Talk to the representatives at the Cebu Pacific Manila office and get a good in-flight experience within your preferred budget!

Worldwide Cebu Pacific Offices can also be find here

Note: All the information shared on this page is based on publicly available resources and is provided for general reference & traveler convenience.

Frequently Asked Travel Queries:

Can I seek charter service at the Cebu Pacific Office in Manila, Philippines?

Yes. Talk to the Manila office employees if you want to book a charter service.

Can I seek the personal guidance of the Cebu Pacific head office employees?

Yes. You can seek the personal guidance of the office, but you will have to visit the head office for that.

Will I have to pay a big amount for making changes to my flight ticket at the last moment?

No. As compared to other airlines, Cebu Pacific does not charge a heavy penalty for making changes at the last moment. But, for that, you will have to buy the CEB Flexi during your booking process.

Can I contact the Cebu Pacific staff in Manila through fax?

Yes. Flyers can contact the office by fax. The fax number of the office is +63 (2) 8851-7362