The Asiana Airlines Ulaanbaatar Office helps Asiana Airlines flyers travelling to/from Mongolia with all kinds of travel queries and issues. It offers services like ticket booking, cancellations, reward program enrollment, seat and meal selection, and complaint handling through its trained professionals. Along with assisting passengers with all these services, the officials also update travellers on the latest travel rules and regulations. To connect with the Ulaanbaatar office employees, flyers can visit the city office personally or can refer to this guide and get all the essential contact details of the office.
Get the location and contact details of the Asiana Airlines Ulaanbaatar Office in the table given below:
| Asiana Airlines Ulaanbaatar Office Address | 9th Floor “Khan Bank” Tower, 15th Khoroo, Khan-uul District, Ulaanbaatar, Mongolia |
| Ulaanbaatar Office Phone Number | +976-7717-0404 |
| Working Hours | 24 Hours, 7 Days a Week |
| Email Address | asiana.reservations@gmail.com |
| Asiana Airlines Customer Service Number | +1588-8000 / +86-10-8451-0101 |
Below are some important details of the Ulaanbaatar airport:
| Name Of Airport | Chinggis Khaan International Airport |
| Asiana Airlines Ulaanbaatar Airport Address | Sergelen, Töv, Mongolia |
| Airport Plus Code | MR2C+HJ5 |
Attached below is the location map of the airport:
Know about the Asiana Airlines UBN Terminal at Ulaanbaatar airport with the following details:
| Airport Code | UBN |
| Terminal Used By Asiana Airlines At the Airport | Main Terminal |
| Terminal Phone Number | +976-7717-0404 |
Customers can query about the following services at the Asiana Airlines Office in Ulaanbaatar:
| Flight Reservations | Ticket Reissuance |
| Refund Processing | Ancillary Sales |
| Special Assistance Requests | Loyalty Program Management |
| Group Bookings | Visa & Document Verification |
| Corporate Account Management | Travel Agency Assistance |
| Cargo & Logistics Inquiries | Wheelchair Assistance |
| Unaccompanied minor travel requirements | Special Meal requests |
| Specific Medical Requirements (MEDIF) | Frequent flyer program enrollment |
| Redeeming miles for use | Updating FFP profile information |
| Recovering missing miles from past flights | Pre-payment for excess baggage |
| Information on prohibited items | Lost/delayed baggage claims |
Below are the contact details of the Asiana Airlines head office:
| Asiana Airlines Headquarters Address | Asiana Town, 443-83, Ojeong-ro, Gangseo-gu, Seoul, South Korea |
| Asiana Airlines Contact Number | +49-69-92 10 19 |
| Email Address | asianacs@flyasiana.com |
Below are some helpful links for Asiana Airlines travellers:
| Official Website | www.flyasiana.com |
| Asiana Airlines Flight Status | www.flyasiana.com/flightstatus |
| Asiana Airlines Online check-in | www.flyasiana.com/online-check-in |
| Asiana Airlines Special Assistance | www.flyasiana.com/disabled-passenger |
The following pointers explain the refund and cancellation policy of the Asiana Airlines to its passengers:
The fleet of the Asiana Airlines contains the following aircraft:
| Airbus A321-200 | Airbus A321neo | Airbus A330-300 |
| Airbus A350-900 | Airbus A380-800 | Boeing 777-200ER |
Whether it is ticket booking, cancellations, refunds, or the recent updates on airline policies and regulations, the Asiana Airlines Ulaanbaatar Office is there to assist the passengers. Thus, by getting a range of services and the updated information through the office employees, flyers can prepare to have a smooth journey!
Worldwide Asiana Airlines offices can also be found here.
Note: All the information shared on this page is based on publicly available resources and are provided for general reference & travelers Convenience.
The Ulaanbaatar office address is conveniently located at 9th Floor “Khan Bank” Tower, 15th Khoroo, Khan-uul District, Ulaanbaatar, Mongolia.
The contact number of the Ulaanbaatar office is +976-7717-0404.
The operating hours of the Ulaanbaatar City Office are for 24 Hours, 7 Days a Week.
The phone number of the Asiana Airlines headquarters is +49-69-92 10 19.
No, flyers can not get a refund on non-refundable tickets. However, they can only get tax refunds if they cancel their ticket.
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