The Royal Air Maroc Praia Office helps passengers with various travel-related inquiries for journeys to and from Praia in Cape Verde. It includes flight bookings, ticket changes or upgrades, airline policies, and general travel documentation guidance.
Passengers can contact the Royal Air Maroc Praia Office staff through the communication options listed below for relevant assistance based on their travel needs.
| Royal Air Maroc Praia Office Address | Rua Dr. Manuel Ariaga, N°1. Plateau-Praia-Santiago |
| Praia Office Phone Number | +238 261 9971 |
| Working Hours | 24 Hours, 7 Days a Week |
| Email Address | serviceclient@royalairmaroc.com |
| Royal Air Maroc Customer Service Number | +212 522 48 97 97 |
Collect the essential details about the Praia airport provided in the table below:
| Name Of Airport | Praia International Airport |
| Royal Air Maroc Praia Airport Address | Cidade da Praia – Ilha de Santiago – Caixa Postal nº 265, Cape Verde |
| Airport Plus Code | WGV7+XG Praia, Cabo Verde |
| Praia Airport Phone Number | +238 263 10 10 |
Need help while navigating the office? Refer to the location map of the office below:
Below are the details of the terminal used by the Royal Air Maroc at the Airport.
| Airport Code | RAI |
| Terminal used by Royal Air Maroc at Airport | Main Terminal |
| Phone Number | +238 261 9971 |
The Royal Air Maroc Praia Office provides information and assistance on various travel-related services. Details of the services handled by the office are listed in the table below.
| Flight ticket booking and management | Fare quotation and itinerary planning |
| Ticket reissuance and revalidation | Corporate and business travel bookings |
| Flight date or time changes | Changing flight route |
| Online or mobile check-in | Seat selection and confirmation |
| Checked baggage allowance information | Special baggage handling |
| Lost, delayed, or damaged baggage assistance | Extra-legroom seats |
| Wheelchair services | Health documentation guidance |
| Entry and exit regulation updates | Vaccination and certificate requirements |
| Special meal requests | Child and infant meal requirements |
| In-flight service information | Frequent Flyer Program |
| Priority check-in counters | Airport transfer information |
| Wi-Fi availability | Accompanied minor assistance |
| Meet & Greet Services | Compensation and entitlement guidance |
| On board medical Assistance | Travel disruption updates |
| Safety and security advisories | General travel inquiries |
| Pet Travel | Cargo Services |
Flyers can contact the Royal Air Maroc Head Office for the matters and concerns beyond the routine flight queries. Headquarters details are given below:
| Royal Air Maroc Headquarters Address | Bd Moulay Abdellah Cherif, Casablanca 20200, Morocco |
| Royal Air Maroc Contact Number | +212 522 48 97 97 |
Below are some useful quick links for flyer’s reference during their journey:
| Official Website | www.royalairmaroc.com |
| Royal Air Maroc Flight Status | www.royalairmaroc.com/flight-info |
| Royal Air Maroc Online Check-in | www.royalairmaroc.com/online-check-in |
| Baggage Rules | www.royalairmaroc.com/baggage-incidents |
Sometimes, passengers can not find the resolution to their travel issues at the Royal Air Maroc Office in Cape Verde. In such matters, the head office becomes their guide. From escalations to unresolved complaints and immediate emergency situations, let’s learn more about these issues below:
Unresolved Complaints or Escalations: Flyers can seek help at the head office when they do not find the right solutions to their complaints and escalations at the Royal Air Maroc. They can approach the head officials, when they have also talked to the airport staff and call center, and still have not got any solution.
Major Service Disruption: When flyers encounter some unexpected and sudden situations like long flight cancellations, mass delays, or airline-wide operational issues, they can speak to the headquarters professionals.
Refund Dispute and Compensation Claim: Have you ever faced refund disputes and issues regarding your compensation claim? Consider seeking the solutions at the head office. Majorly, flyers can contact the head office employees when they face issues like denied boarding, long delays, or involuntary cancellations.
Legal or Formal Matters: Grave situations like notices, consumer court cases, or insurance-related documentation surely need the attention of experts. Thus, you can contact the Royal Air Maroc headquarters.
Special Assistance Cases: When you know that your special request is a little bit complex and you will not find the solution from the office employees, take help from the head office staff. Contact the headquarters when your problem includes issues like medical travel, disability support, or complex humanitarian requests.
Interline, codeshare, or alliance-related issues: If you have been flying with the Royal Air Maroc for a long time, you can suddenly confront situations involving Interline, codeshare, or alliance-related issues. It is better to seek help from the head office to ensure that your journey is seamless.
Flyers can also collect information about the fleet used by the Royal Air Maroc in the table below:
| Boeing 737-800 | Boeing 737 MAX 8 | Boeing 787-8 | Boeing 787-9 | Embraer E190 |
The Royal Air Maroc Praia Office is the main contact center for the passengers seeking air travel assistance in the city of Praia. The office offers a variety of services for the comfort and satisfaction of flyers. From visiting the office physically to phone number or email, you can contact the office during working hours through any of your convenient options.
Worldwide Royal Air Maroc offices can also be found here.
Note: All the information shared on this page is based on publicly available resources and is provided for general reference & traveler convenience.
Yes. The Praia Office is conveniently located at Rua Dr. Manuel Ariaga, N°1. Plateau-Praia-Santiago.
Yes. The Praia office offers special baggage handling if you have stuff like sports equipment and musical instruments.
Yes, flyers can request for the wheelchair services from the office, but ensure that you make the request prior to your departure date.
Flyers can contact the headquarters officials for immediate and complex issues. Some of them are unresolved complaints or escalations, major service disruptions, and legal and formal matters.
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