Cathay Pacific Hangzhou Office in China

The Cathay Pacific Hangzhou Office assists Cathay Pacific flyers traveling to/from China with services ranging from ticket booking, refund requests, seat selection, to complaint resolutions. The knowledgeable and helping office staff also helps flyers get the right and updated information on fare types and airline policies. Travelers can contact the office professionals through phone, email or can also visit the Hangzhou office personally, making their travel journey more precise with a face-to-face consultation. 

This guide provides the necessary contact details of the Hangzhou office. 

Cathay Pacific Hangzhou Office: Contact Information 

Passengers can contact the Cathay Pacific Office in Hangzhou by the following means:

Cathay Pacific Hangzhou Office Address	Xiaoshan District, Hangzhou, Zhejiang, China
Hangzhou Office Phone Number	+86 571 8666 2999
Working Hours	Monday – Friday, 09:00 – 17:00
Email Address	customerservice_nam@cathaypacific.com
Cathay Pacific Customer Service Phone Number	000 800 050 2163

Airport Information of Cathay Pacific in Hangzhou

For the details of the Cathay Pacific Hangzhou airport Office, refer to the table below:

Airport Name	Hangzhou International Airport
Hangzhou Airport Address	Xiaoshan District, Hangzhou, Zhejiang, China
Airport Plus Code	6CPQ+9HC
Hangzhou Airport Phone Number	+86 571 8666 2999

Airport Location Map 

The map attached below offers the directions for Hangzhou Airport:

Cathay Pacific Terminal at Hangzhou Airport 

Below are the essential details of Cathay Pacific MUC Terminal at Hangzhou Airport:

Airport Code (IATA)	HGH
Terminal Used By Cathay Pacific	Terminal 4

Services Offered by The Cathay Pacific Hangzhou Office 

Flyers can make queries about the following services at the Cathay Pacific Hangzhou Office:

MICE Program	Reservations & Ticketing	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance
Baggage Guidelines	Cabin baggage allowance	Flight Modifications
Seat selection	Business Class	In-Flight Meals
Special Baggage	Digital Support	Carriage of Special Equipment
Booking & Sales	Online Check-in	Delayed Flights
Fare & Policy Guidance	Amenities	Loyalty
Check-in procedure	Assistance Dogs	Flight Ticket Booking

Cathay Pacific Headquarters: Contact Information 

The table below provides essential contact details of the Cathay Pacific Headquarters: 

Cathay Pacific Headquarters Address	8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong11070 Novi Beograd, Srbija
Contact Number	+852 2747 3333

Quick Helpful Links for Cathay Pacific Flyers

The links below may help Cathay Pacific travellers in their flight journey preparations: 

Official Website	www.cathaypacific.com
Cathay Pacific Online Check-in	www.cathaypacific.com/check-in
Cathay Pacific Booking Flight	www.cathaypacific.com/Book-flight
Cathay Pacific Flight Status	www.cathaypacific.com/flight-status

Passenger Policies for Cathay Pacific Flyers 

The airline has a specific set of policies for passengers according to their classifications. These policies ensure the safety and security of travellers on board. These policies cover flyers with specific needs, pregnant passengers, and infant travellers. Passengers can get detailed information through the Cathay Pacific Hangzhou Office: 

Pregnancy Policy 

While flying during pregnancy is completely normal and safe, Cathay Pacific has specific rules for pregnant flyers. The airline does not accept single pregnancies after 36 weeks and multiple pregnancies after 32 weeks. Learn more as follows: 

• Before 28 Weeks: For passengers with an uncomplicated pregnancy, there is no need to carry any medical certificate. 
  
• 28 to 36 Weeks (Single Pregnancy): A medical certificate is mandatory, which has been issued within 10 days of the initial outbound travel of the flyers. 
  
• 28 to 32 Weeks (Multiple Pregnancy): For these passengers, a medical certificate is mandatory. 

Infant and Child Travel

The minimum age of infants should be 7 days to fly. An infant ticket is issued to children under 24 months who sit on the lap of their parents.  For children aged 2 to 12, a child ticket is issued under which they occupy their own seats. 

Unaccompanied Minors (UM)

Unaccompanied minor (UM) service is offered to children traveling without any adult companion. For children aged between 6 and 12, this service is mandatory. For children aged 12 to under 18, this service is optional. 

Cathay Pacific Fleet Details  

Cathay Pacific features a composed fleet of Airbus and Boeing wide-body aircraft. Below are the details:

Airbus A321neo	Airbus A330-300
Airbus A330-900	Airbus A350-900
Airbus A350-1000	Boeing 777-300
Boeing 777-300ER	Boeing 777-9

Other Cathay Pacific Offices in China

Make it convenient for you to get the right flight from any corner. Here are the details of the other offices of the Cathay Pacific in China:

• Cathay Pacific Beijing Office
  
  
• Cathay Pacific Chengdu Office

CConclusion! 

The Cathay Pacific flyers can rely on the Cathay Pacific Hangzhou Office for key flight services ranging from flight booking to seat selection, handling complaints, and more. With the comprehensive assistance of the office employees, passengers can prepare for their travel journey at each step. 

Note: The details given in this guide are helpful for flyers to plan their flight journey mindfully. These details are taken from publicly available sources and verified. 

Frequently Asked Travel Queries: