Saudia Nairobi Office in Kenya

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Passengers departing from and arriving in Kenya can rely on the Saudia Nairobi Office for essential airline assistance such as bookings, itinerary changes, seat selections, cancellations, refund handling, baggage information, fare details, re-bookings, meal request and documentation guidance. The Nairobi city office also provides direction regarding check-in steps and boarding requirements for a smooth travel journey

Saudia Nairobi Office: Location & Contact Details

The important details of the Saudia Office are given below:

Saudia Nairobi Office Address	Kenrail Towers, Southern Wing, 2nd Floor, Ring road Parklands, Westlands, Nairobi, Kenya
Saudia Airlines Nairobi Office Phone Number	+254 725 312431
Working Hours	Monday – Friday 8:30 am–5 pm
Email Address	customerrelations@saudia.com
Saudia Airlines Customer Service Number	+1-800-472-8342

Office Location Map

Refer to the attached map to understand the directions to the office:

Saudia Office at Nairobi Airport Information

The table below provides important information on the Saudia Office at Nairobi airport:

Name Of Airport	Jomo Kenyatta International Airport
Saudia Nairobi Airport Address	Embakasi, Nairobi, Kenya
Airport Plus Code	MWGF+XR Nairobi, Kenya
Nairobi Airport Phone Number	+254 20 822111

Saudia Terminal at Nairobi Airport

Below are the details of the Saudia NBO, Terminal at Nairobi airport:

Airport Code	NBO
Terminal used by Saudia at Airport	Terminal 1
Phone Number	+254 725 312431

Services Provided by the Saudia Nairobi Office

The services provided by the Saudia Office are mentioned below:

Flight Reservations	Ticket Reissuance
Refund Processing	Ancillary Sales
Special Assistance Requests	Loyalty Program Management
Group Bookings	Visa & Document Verification
Corporate Account Management	Travel Agency Assistance
Cargo & Logistics Inquiries	Wheelchair Assistance
Unaccompanied minor travel requirements	Special Meal requests
Specific Medical Requirements (MEDIF)	Frequent flyer program enrollment
Redeeming miles for use	Updating FFP profile information
Recovering missing miles from past flights	Pre-payment for excess baggage
Information on prohibited items	Lost/delayed baggage claims

Contact Details of Saudia Headquarters

The contact details of the Saudia head office are given below:

Saudia Headquarters Address	Saudia City, Saud Al Faisal Street, Al-Khaldiah District, PO Box 24724, Jeddah 21446, Saudi Arabia
Saudia Airlines Contact Number	+966 9200 22222
Working Hours	Saturday – Thrusday 9:00am to 9:00pm

Quick helpful links for Saudia travellers

Below are some links that can help the Saudia flyers in their pre-flight preparations:

Official Website	www.saudia.com
Saudia Airlines Flight Status	www.saudia.com/flightstatus
Saudia Airlines Online Check in	www.saudia.com/check-in
Baggage Rules	www.saudia.com/baggage-info

Must-Dos for Saudi Airlines flyers when boarding the plane

The passengers should follow the rules and regulations mentioned below:

Seatbelt Policy: When given the sign to fasten their seatbelts, passengers should do so.
Stowage: Saudiapassengers should keep their hand luggage in the overhead bin or under the seat in front of them. They should make sure that the footwells and aisles are clear during takeoff and landing.
Seat Positioning: Passengers should sit upright, stow their tray table, and keep the window shades open.

Saudia Fleet Information

Refer to the table below for the general information regarding the Saudia Airlines fleet:

Airbus A320-200	Airbus A321-200	Airbus A321neo	Airbus A321XLR	Airbus A330-300
Boeing 777-200ER	Boeing 777-300ER	Boeing 787-9	Boeing 787-10

Conclusion!

The Saudia Nairobi Office serves as a dependable source of travel assistance for passengers in Kenya for services like booking, airport procedures, airline policies, special travel requirements and baggage handling. Flyers can contact the Nairobi office through digital platforms or visit personally to gather accurate data before departure.

Worldwide Saudia Airlines offices can also be found here.

Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.

FAQs

What is the address of the Saudia, Nairobi Office?

The address of the Nairobi office is Kenrail Towers, Southern Wing, 2nd Floor, Ring road Parklands, Westlands, Nairobi, Kenya.

What is the phone number of the Saudia Nairobi Office?

The phone number of the Nairobi Office is +254 725 312431.

What are the business hours of the Nairobi Office?

The office hours of the Saudia City Office in Nairobi 24 Hours, 7 Days a Week.

What is the address of the Saudia Headquarters?

The address of the Saudia Airlines headquarters is Saudia City, Saud Al Faisal Street, Al-Khaldiah District, PO Box 24724, Jeddah 21446, Saudi Arabia.

Where should I keep the hand luggage?

Travellers should keep their hand luggage in the overhead bin or under the seat in front of them. This helps them keep the footwells and the aisles clear during takeoff and landing.