Saudia Jakarta Office in Indonesia

Passengers departing from and arriving in Indonesia can rely on the Saudia Jakarta Office for essential airline assistance such as bookings, itinerary changes, seat selections, cancellations, refund handling, baggage information, fare details, re-bookings, meal request and documentation guidance. The Jakarta city office also provides direction regarding check-in steps and boarding requirements for a smooth travel journey

Saudia Jakarta Office: Location & Contact Details

The important details of the Saudia Jakarta Office are given below:

Saudia Jakarta Office AddressMenara Imperium, Jl. H. R. Rasuna Said No.Kav.1 6th floor, Kuningan, Guntur, Setiabudi, South Jakarta City, Jakarta 12980, Indonesia
Saudia Airlines Jakarta Office Phone Number+62 21 8356201
Working HoursMon – Fri 9 am–5 pm & Sat 10 am–1 pm
Email Addresscustomerrelations@saudia.com
Saudia Airlines Customer Service Number+1-800-472-8342

Office Location Map 

Refer to the attached map to understand the directions to the office:

Saudia Office at Jakarta Airport Information

The table below provides important information on the Saudia Office at Jakarta airport:

Name Of AirportSoekarno–Hatta International Airport
Saudia Jakarta Airport AddressPajang, Benda, Tangerang City, Banten, Indonesia
Airport Plus CodeVMF3+CW Pajang, Tangerang City, Banten, Indonesia
Jakarta Airport Phone Number+62 021172

Saudia Terminal at Jakarta Airport

Below are the details of the Saudia CGK, Terminal at Jakarta airport:

Airport Code CGK
Terminal used by Saudia at AirportTerminal 3
Phone Number+62 21 8356201

Services Provided by the Saudia Jakarta Office

The services provided by the Saudia Office in Jakarta are mentioned below:

Flight ReservationsTicket Reissuance
Refund ProcessingAncillary Sales
Special Assistance RequestsLoyalty Program Management
Group BookingsVisa & Document Verification
Corporate Account ManagementTravel Agency Assistance 
Cargo & Logistics InquiriesWheelchair Assistance 
Unaccompanied minor travel requirements Special Meal requests 
Specific Medical Requirements (MEDIF) Frequent flyer program enrollment 
Redeeming miles for use Updating FFP profile information 
Recovering missing miles from past flights Pre-payment for excess baggage 
Information on prohibited items Lost/delayed baggage claims 

Contact Details of Saudia Headquarters

The contact details of the Saudia head office are given below:

Saudia Headquarters AddressSaudia City, Saud Al Faisal Street, Al-Khaldiah District, PO Box 24724, Jeddah 21446, Saudi Arabia
Saudia Airlines Contact Number +966 9200 22222
Working HoursSaturday – Thrusday 9:00am to 9:00pm

Quick helpful links for Saudia travellers

Below are some links that can help the Saudia flyers in their pre-flight preparations:

Official Websitewww.saudia.com
Saudia Airlines Flight Statuswww.saudia.com/flightstatus
Saudia Airlines Online Check in www.saudia.com/check-in
Baggage Rules www.saudia.com/baggage-info

Must-Dos for Saudi Airlines flyers when boarding the plane

The passengers should follow the rules and regulations mentioned below:

  • Seatbelt Policy: When given the sign to fasten their seatbelts, passengers should do so.

  • Stowage: Saudiapassengers should keep their hand luggage in the overhead bin or under the seat in front of them. They should make sure that the footwells and aisles are clear during takeoff and landing.

  • Seat Positioning: Passengers should sit upright, stow their tray table, and keep the window shades open. 

Saudia Fleet Information 

Refer to the table below for the general information regarding the Saudia Airlines fleet:

Airbus A320-200Airbus A321-200Airbus A321neoAirbus A321XLRAirbus A330-300
Boeing 777-200ERBoeing 777-300ERBoeing 787-9Boeing 787-10

Related Saudia Offices in Indonesia

The information on other Saudia Offices in Indonesia is given below:

Conclusion! 

The Saudia Jakarta Office serves as a dependable source of travel assistance for passengers in Indonesia for services like booking, airport procedures, airline policies, special travel requirements and baggage handling. Flyers can contact the Jakarta office through digital platforms or visit personally to gather accurate data before departure.

Worldwide Saudia Airlines offices can also be found here.

Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.

FAQs

What is the address of the Saudia, Jakarta Office?

The address of the Jakarta office is Menara Imperium, Jl. H. R. Rasuna Said No.Kav.1 6th floor, Kuningan, Guntur, Setiabudi, South Jakarta City, Jakarta 12980, Indonesia.

What is the phone number of the Saudia Jakarta Office?

The phone number of the Jakarta Office is +62 21 8356201.

What are the business hours of the Jakarta Office?

The office hours of the Saudia City Office in Jakarta 24 Hours, 7 Days a Week.

What is the address of the Saudia Headquarters?

The address of the Saudia Airlines headquarters is Saudia City, Saud Al Faisal Street, Al-Khaldiah District, PO Box 24724, Jeddah 21446, Saudi Arabia.

Where should I keep the hand luggage?

Travellers should keep their hand luggage in the overhead bin or under the seat in front of them. This helps them keep the footwells and the aisles clear during takeoff and landing.

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