Saudia Medan Office in Indonesia

Passengers departing from and arriving in Indonesia can rely on the Saudia Medan Office for essential airline assistance such as bookings, itinerary changes, seat selections, cancellations, refund handling, baggage information, fare details, re-bookings, meal request and documentation guidance. The Medan city office also provides direction regarding check-in steps and boarding requirements for a smooth travel journey

Saudia Medan Office: Location & Contact Details

The important details of the Saudia Medan Office are given below:

Saudia Medan Office Address	Grand Aston City Hall Hotel, Jl. Balai Kota No.1 Ground Floor, Kesawan, Kec. Medan Bar., Kota Medan, Sumatera Utara 20112, Indonesia
Saudia Airlines Medan Office Phone Number	+62 61 4573624
Working Hours	Monday – Friday 9 am–1 pm
Email Address	customerrelations@saudia.com
Saudia Airlines Customer Service Number	+1-800-472-8342

Office Location Map 

Refer to the attached map to understand the directions to the office:

Saudia Office at Medan Airport Information

The table below provides important information on the Saudia Office at Medan airport:

Name Of Airport	Kualanamu International Airport
Saudia Medan Airport Address	Jl. Bandara Kuala Namu, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20553, Indonesia
Airport Plus Code	JVJG+F2 Beringin, Deli Serdang Regency, North Sumatra, Indonesia
Medan Airport Phone Number	+62 61 88880300

Saudia Terminal at Medan Airport

Below are the details of the Saudia KNO, Terminal at Medan airport:

Airport Code	KNO
Terminal used by Saudia at Airport	Main Terminal
Phone Number	+62 61 4573624

Services Provided by the Saudia Medan Office

The services provided by the Saudia Office in Medan are mentioned below:

Flight Reservations	Ticket Reissuance
Refund Processing	Ancillary Sales
Special Assistance Requests	Loyalty Program Management
Group Bookings	Visa & Document Verification
Corporate Account Management	Travel Agency Assistance
Cargo & Logistics Inquiries	Wheelchair Assistance
Unaccompanied minor travel requirements	Special Meal requests
Specific Medical Requirements (MEDIF)	Frequent flyer program enrollment
Redeeming miles for use	Updating FFP profile information
Recovering missing miles from past flights	Pre-payment for excess baggage
Information on prohibited items	Lost/delayed baggage claims

Contact Details of Saudia Headquarters

The contact details of the Saudia head office are given below:

Saudia Headquarters Address	Saudia City, Saud Al Faisal Street, Al-Khaldiah District, PO Box 24724, Jeddah 21446, Saudi Arabia
Saudia Airlines Contact Number	+966 9200 22222
Working Hours	Saturday – Thrusday 9:00am to 9:00pm

Quick helpful links for Saudia travellers

Below are some links that can help the Saudia flyers in their pre-flight preparations:

Official Website	www.saudia.com
Saudia Airlines Flight Status	www.saudia.com/flightstatus
Saudia Airlines Online Check in	www.saudia.com/check-in
Baggage Rules	www.saudia.com/baggage-info

Must-Dos for Saudi Airlines flyers when boarding the plane

The passengers should follow the rules and regulations mentioned below:

• Seatbelt Policy: When given the sign to fasten their seatbelts, passengers should do so.
  
  
• Stowage: Saudiapassengers should keep their hand luggage in the overhead bin or under the seat in front of them. They should make sure that the footwells and aisles are clear during takeoff and landing.
  
  
• Seat Positioning: Passengers should sit upright, stow their tray table, and keep the window shades open. 

Saudia Fleet Information 

Refer to the table below for the general information regarding the Saudia Airlines fleet:

Airbus A320-200	Airbus A321-200	Airbus A321neo	Airbus A321XLR	Airbus A330-300
Boeing 777-200ER	Boeing 777-300ER	Boeing 787-9	Boeing 787-10

Related Saudia Offices in Indonesia

The information on other Saudia Offices in Indonesia is given below:

• Saudia Jakarta Office

• Saudia Denpasar Office

Conclusion! 

The Saudia Medan Office serves as a dependable source of travel assistance for passengers in Indonesia for services like booking, airport procedures, airline policies, special travel requirements and baggage handling. Flyers can contact the Medan office through digital platforms or visit personally to gather accurate data before departure.

Worldwide Saudia Airlines offices can also be found here.

Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.

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