Cathay Pacific Cebu Office in Philippines

The Cathay Pacific Cebu Office assists Cathay Pacific flyers traveling to/from Philippines with services ranging from ticket booking, refund requests, seat selection, to complaint resolutions. The knowledgeable and helping office staff also helps flyers get the right and updated information on fare types and airline policies. Travelers can contact the office professionals through phone, email or can also visit the Cebu office personally, making their travel journey more precise with a face-to-face consultation. 

This guide provides the necessary contact details of the Cebu office. 

Cathay Pacific Cebu Office: Contact Information 

Passengers can contact the Cathay Pacific Office in Cebu by the following means:

Cathay Pacific Cebu Office AddressPre-departure area, Terminal 1 Mactan Cebu International Airport Lapu-Lapu, Cebu City, 6016 Cebu, Philippines
Cebu Office Phone Number+63180011102944
Working Hours 24 Hours
Email Addresscustomerservice_nam@cathaypacific.com
Cathay Pacific Customer Service Phone Number000 800 050 2163

Airport Information of Cathay Pacific in Cebu

For the details of the Cathay Pacific Cebu airport Office, refer to the table below:

Airport Name Mactan-Cebu International Airport
Cebu Airport AddressLapu-Lapu Airport Rd, Lapu-Lapu, 6016 Cebu, Philippines
Airport Plus Code8X7M+C8 Lapu-Lapu, Cebu, Philippines
Cebu Airport Phone Number NA

Airport Location Map 

The map attached below offers the directions for Cebu Airport:

Cathay Pacific Terminal at Cebu Airport 

Below are the essential details of Cathay Pacific CEB Terminal at Cebu Airport:

Airport Code (IATA)CEB
Terminal Used By Cathay PacificTerminal 2

Services Offered by The Cathay Pacific Cebu Office 

Flyers can make queries about the following services at the Cathay Pacific Cebu Office:

MICE ProgramReservations & TicketingFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance
Baggage GuidelinesCabin baggage allowanceFlight Modifications
Seat selectionBusiness ClassIn-Flight Meals
Special BaggageDigital SupportCarriage of Special Equipment
Booking & SalesOnline Check-inDelayed Flights
Fare & Policy GuidanceAmenitiesLoyalty
Check-in procedureAssistance DogsFlight Ticket Booking

Cathay Pacific Headquarters: Contact Information 

The table below provides essential contact details of the Cathay Pacific Headquarters: 

Cathay Pacific Headquarters Address 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong11070 Novi Beograd, Srbija
Contact Number+852 2747 3333

Quick Helpful Links for Cathay Pacific Flyers

The links below may help Cathay Pacific travellers in their flight journey preparations: 

Official Website www.cathaypacific.com
Cathay Pacific Online Check-in www.cathaypacific.com/check-in
Cathay Pacific Booking Flightwww.cathaypacific.com/Book-flight
Cathay Pacific Flight Statuswww.cathaypacific.com/flight-status

Passenger Policies for Cathay Pacific Flyers 

The airline has a specific set of policies for passengers according to their classifications. These policies ensure the safety and security of travellers on board. These policies cover flyers with specific needs, pregnant passengers, and infant travellers. Passengers can get detailed information through the Cathay Pacific Cebu Office: 

Pregnancy Policy 

While flying during pregnancy is completely normal and safe, Cathay Pacific has specific rules for pregnant flyers. The airline does not accept single pregnancies after 36 weeks and multiple pregnancies after 32 weeks. Learn more as follows: 

  • Before 28 Weeks: For passengers with an uncomplicated pregnancy, there is no need to carry any medical certificate. 
  • 28 to 36 Weeks (Single Pregnancy): A medical certificate is mandatory, which has been issued within 10 days of the initial outbound travel of the flyers. 
  • 28 to 32 Weeks (Multiple Pregnancy): For these passengers, a medical certificate is mandatory. 

Infant and Child Travel

The minimum age of infants should be 7 days to fly. An infant ticket is issued to children under 24 months who sit on the lap of their parents.  For children aged 2 to 12, a child ticket is issued under which they occupy their own seats. 

Unaccompanied Minors (UM)

Unaccompanied minor (UM) service is offered to children traveling without any adult companion. For children aged between 6 and 12, this service is mandatory. For children aged 12 to under 18, this service is optional. 

Cathay Pacific Fleet Details  

Cathay Pacific features a composed fleet of Airbus and Boeing wide-body aircraft. Below are the details:

Airbus A321neoAirbus A330-300
Airbus A330-900Airbus A350-900
Airbus A350-1000Boeing 777-300
Boeing 777-300ERBoeing 777-9

Other Cathay Pacific Offices in China

Make it convenient for you to get the right flight from any cornerHere are the details of the other offices of the Cathay Pacific in China:

Conclusion! 

The Cathay Pacific flyers can rely on the Cathay Pacific Cebu Office for key flight services ranging from flight booking to seat selection, handling complaints, and more. With the comprehensive assistance of the office employees, passengers can prepare for their travel journey at each step. 

Note: The details given in this guide are helpful for flyers to plan their flight journey mindfully. These details are taken from publicly available sources and verified. 

Frequently Asked Travel Queries:

What is the address of the Cathay Pacific Office in Cebu, Philippines? 

The address of the Cathay Pacific office in Philippines is Pre-departure area, Terminal 1 Mactan Cebu International Airport Lapu-Lapu, Cebu City, 6016 Cebu, Philippines

What is the contact number of Cathay Pacific City Office in Cebu? 

Passengers can contact the Cebu office by dialing +49 800 627 0990

What are the working hours of the Cathay Pacific‘s Cebu Office in Philippines? 

The Cebu office operates from Monday – Friday, 09:00 – 17:00

What is the contact number of Cathay Pacific’s Head Office? 

The contact number of Cathay Pacific headquarters is +852 2747 3333. 

Does Cathay Pacific offer unaccompanied minor service? 

Yes. For children aged 6 to 12, the unaccompanied minor service is mandatory. 

Leave a Reply

Your email address will not be published. Required fields are marked *

Scroll to top