AirAsia Phnom Penh Office in Cambodia

Passengers traveling to or from Phnom Penh, Cambodia can find various travel services at the AirAsia Phnom Penh Office. These services offer the flyers a seamless, comfortable, and hassle-free travel experience with AirAsia. Furthermore, from affordable to premium, travelers can choose various ticket and fare types. This guide helps the flyers to get their desired air travel experience.  It provides travelers with all the important information about the airline and the Phnom Penh office. Furthermore, flyers can also know how they can contact the executives at the office to query about various travel-related concerns.

Contact Details of The AirAsia Phnom Penh Office

From office address to email, collect the significant details of the AirAsia Phnom Penh Office below:

Phnom Penh Office AddressNational Road 4, Commune Kakab, Posenchey District, Phnom Penh, Kingdom of Cambodia.
Phone Number(+855) 69800422
Working Hours Monday – Sunday: 7.00 AM – 9.00 PM
Email Addressaax_ir@airasia.com
AirAsia Customer Service Number 080-46662222

Location Map 

Flyers visiting the office can take the help of the office map for precision:

AirAsia Phnom Penh Airport Details 

Here are the details of the AirAsia Phnom Penh airport:

Airport Name Techo International Airport
Location Ta Khmau, Cambodia
Airport Plus Code9W5M+WQ
Contact Number+85523898989

AirAsia Terminal at Phnom Penh Airport 

The following are the crucial details of the AirAsia at Cairns airport terminal:

Airport Code (IATA)CNS
TerminalMain Terminal

Services Offered by The AirAsia Phnom Penh Office 

The AirAsia Phnom Penh Office offers a number of services to offer comfort and convenience to passengers from start to finish of their journey. Here are the details:

Ticket Sales & ChangesAsean PassFlight Ticket Cancellation
Airport LoungesCargo ServiceTravel Insurance & Duty-Free
Baggage GuidelinesCabin baggage allowanceDigital First
Seat selectionBusiness ClassIn-Flight Meals
Accessibility and assistance servicesAirport LoungesUpgrade to Business Class
Airport CountersOnline Check-inAirport Shuttle Service
Specialized HandlingPayment OptionsOnboard experience
Check-in procedureAssistance DogsFlight Ticket Booking

Contact the AirAsia Headquarters 

The table below provides the contact details of the AirAsia head office :

Headquarters Address RedQ, Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA2), 64000 KLIA, Selangor, Malaysia
AirAsia Contact Number66-20781094

Quick Links To Connect With AirAsia

The following are some of the helpful links for AirAsia passengers:

Official Website www.airasiax.com
AirAsia Online Check-Inwww.airasia.com/check-in
AirAsia Flight Statuswww.airasia.com/flightstatus
AirAsia Travel FAQs and Querieswww.airasia.com/Support

Ticketing and Check-in Rules at the AirAsia Phnom Penh Office 

AirAisa Office in Cambodia passengers can prepare for their flight journey with the following ticketing and check-in rules: 

Ticket & Booking Rules: 

The following are some of the important ticket rules:

  • All of the tickets for AirAsia are non-refundable. There are two situations when flyers can get a refund on their tickets. Passengers can get a refund when their flight is canceled. Furthermore, a refund is given if the flyer purchases some  add-ons like Premium Flex. 
  • Travellers will have to pay a fee if they want to make changes to their flight ticket. Additionally, there are limits on characters when making name changes to the flight ticket. 
  • Passengers will be entitled to change fees plus fare difference when making changes to Date, time, and route. 

Check-in Regulations: 

The following are some of the check-in regulations at the AirAsia Office in Phnom Penh: 

  • Generally, online check-in is required to fly with the airline. Usually, it opens up to 14 days before departure. 
  • The airport check-in counters usually close 60 minutes before departure. 
  • Flyers who miss the check-in deadline are marked as no-show. The airline does not entitle a refund to such passengers. 

AirAsia Fleet Overview

Check the table below to have a complete overview of the fleet operated by AirAsia:

Airbus A320-200Airbus A320neo
Airbus A321LRAirbus A321neo
Airbus A321-200/P2FAirbus A321XLR

Conclusion!

The AirAsia Phnom Penh Office assists passengers in all types of routine travel queries. From flight booking services to musical instrument baggage, and In-flight duty-free Shopping, flyers can make their flight journey effortless with various travel services offered by the office. Travellers needing quick assistance can contact the office by phone or by personally visiting the office during working hours.

Worldwide AirAsia offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and provided for general reference & traveler convenience. 

Frequently Asked Questions by Travellers! 

Where is the AirAsia Office in Phnom Penh, Cambodia located? 

The Phnom Penh Office is located at National Road 4, Commune Kakab, Posenchey District, Phnom Penh, Kingdom of Cambodia.

Can I contact the AirAsia Headquarters? 

Yes. Dial 66-20781094 to connect with AirAsia head office representatives.

Does the office offer hotel booking services? 

Yes. Flyers can seek accommodation services at the office if they face any flight disruptions. 

Does the Phnom Penh Office offer group booking services?   

Yes. Flyers can make group bookings at the office. 

What are the business hours of the AirAsia’s Office in Phnom Penh? 

The business hours of the Phnom Penh office are Monday – Sunday: 7.00 AM – 9.00 PM

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