Malaysia Airlines Sydney Office in Australia

The Malaysia Airlines Sydney Office helps flyers manage their flight tickets, cancellations, and refund requests, and more by providing a range of services, along with informing them about airline policies and procedures. The office offers detailed assistance to its customers on various travel issues. Beyond the standard ticketing services, the Sydney Office also facilitates special travel requirements for unaccompanied minors, pet travel, and helps flyers manage their loyalty program account. To get clarity on their other queries, tourists can reach out to the office employees through various means of contacts..

Malaysia Airlines Sydney Office: Location & Contact Details

The table below provides the location, contact, and other essential information of the Malaysia Airlines Office in Sydney:

Malaysia Airlines Sydney Office Address	Mascot NSW 2020, Australia
Sydney Office Phone Number	+61 2 9667 9111
Operating Hours	24 Hours, 7 Days a Week
Email Address	customercare@malaysiaairlines.com
Malaysia Airlines Customer Service Number	+61 1800 985 919

Details of the Malaysia Airlines Office at Sydney Airport

The following are the important details of Malaysia Airlines Sydney City Office at the airport:

Airport Name	Sydney Airport
Malaysia Airlines Sydney Airport Address	Mascot NSW 2020, Australia
Airport Plus Code	25XJ+XM Mascot, New South Wales, Australia
Sydney Airport Phone Number	+61 2 9667 9111

Location Map

With the help of the map attached below, flyers may identify the nearby landmarks of the airport:

Malaysia Airlines Terminal at Sydney Airport

Below are the details of Malaysia Airlines SYD Terminal at Sydney airport:

Airport Code	SYD
Terminal Used By Malaysia Airlines	Terminal 1
Contact Number	+61 2 9667 9111

Services offered by the Malaysia Airlines Sydney Office

The  Malaysia Airlines Sydney Office provides the following services:

Booking flight tickets	Flight Schedule information
Hold reservations	Group Bookings
Making changes in ticket	Cabin class upgrades
Name Corrections	Splitting or Combining PNRs (Passenger Name Records)
Ticket cancellations	Refund Processing
Travel vouchers issuance	Wheelchair Assistance
Unaccompanied minor travel requirements	Special Meal requests
Specific Medical Requirements (MEDIF)	Frequent flyer program enrollment
Redeeming miles for use	Updating FFP profile information
Recovering missing miles from past flights	Pre-payment for excess baggage
Information on prohibited items	Lost/delayed baggage claims

Contact details of Malaysia Airlines Headquarters

Below are the contact details of the Malaysia Airlines head office:

Malaysia Airlines Headquarters Address	Malaysia Airlines Berhad, Administration Building Southern Support Zone, Kuala Lumpur International Airport, 64000 Sepang, Selangor, Malaysia
Malaysia Airlines Headquarters Phone Number	+60 1 300 88 3000

Quick helpful links for Malaysia Airlines travellers

The links below may be helpful for Malaysia Airlines flyers:

Official website	www.malaysiaairlines.com
Malaysia Airlines Check-in	www.malaysiaairlines.com/check-in
Malaysia Airlines Special Assistance	www.malaysiaairlines.com/baggage
Malaysia Airlines Priority Boarding	www.malaysiaairlines.com/boarding

Check-In and Boarding deadlines for Malaysia Airlines Flyers

The following are the check-in and boarding rules that Malaysia Airlines travellers have to follow: 

• Check-in Cutoff: Passengers can not go for the check-in procedure less than 30–60 minutes before departure. Late arrival will result in denied boarding even if the flight is still at the gate. 
  
  
• Gate Closure: The boarding gate closes 10–20 minutes before departure. Flyers who arrive late can lose their seats, and they can be given to a standby passenger.

Malaysia Airlines: Fleet Details

The table below provides an overview of the Malaysia Airlines Fleet:

Airbus A330-200	Airbus A330-300	Airbus A330-900	Airbus A350-900
Boeing 737-800	Boeing 737 MAX 8	Boeing 737 MAX 10

Related Malaysia Airlines Offices in Australia

Below are the details of other Malaysia Airlines Offices in Australia:

• Malaysia Airlines Perth Office

• Malaysia Airlines Brisbane Office

Conclusion! 

By providing a range of travel services from ticket booking to cancellations, refund management, and handling customer complaints, the Malaysia Airlines Sydney Office makes it convenient for flyers to prepare for their flight journey. The office location and other contact details will help the passengers to approach the office employees to seek assistance easily.

Worldwide Malaysia Airlines offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and provided for general reference and traveler convenience.

Frequently Asked Questions by Travellers!