Malaysia Airlines Johor Bahru Office in Malaysia

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The Malaysia Airlines Johor Bahru Office is a city center for facilitating Malaysia Airlines passengers with their air travel requirements. The Johor Bahru office staff offers complete assistance to the travel issues of flyers through services like ticket booking, rebooking, refund management, compensation, and more. Travellers can also get help regarding the aviation rules and regulations at the office. To make queries, the passengers can approach the Johor Bahru Office staff by phone or email, or can also visit the office for detailed and in-person assistance.

Malaysia Airlines Johor Bahru Office: Location & Contact Details

The table below provides essential information on Malaysia Airlines Office in Johor Bahru, including office address, phone, and email:

Malaysia Airlines Johor Bahru Office Address	GF, Bangunan Sultan Ismail, Lapangan Terbang Sultan Ismail, 81400 Senai, Johor Darul Takzim, Malaysia
Johor Bahru Office Phone Number	+60-7-334 8307
Operating Hours	24 Hours, 7 Days a Week
Email Address	customercare@malaysiaairlines.com
Malaysia Airlines Customer Service Number	+603-7843 3000

Office Map

The map attached below may be helpful for flyers in navigating the office easily:

Airport Information of Malaysia Airlines in Johor Bahru

Get the details of the Malaysia Airlines Airport Office in the table given below:

Airport Name	Senai International Airport
Malaysia Airlines Johor Bahru Airport Address	81250 Johor Bahru, Johor, Malaysia
Airport Plus Code	JMP9+95 Johor Bahru, Johor, Malaysia
Johor Bahru Airport Phone Number	+60 7-599 4500

Malaysia Airlines Terminal at Johor Bahru Airport

The table below contains important information on Malaysia Airlines JHB, Terminal at Johor Bahru airport:

Airport Code	JHB
Terminal Used By Malaysia Airlines	Main Terminal
Contact Number	+60-7-334 8307

Services Provided by the Malaysia Airlines Johor Bahru Office

Customers can get the following services at the Malaysia Airlines City Office in Johor Bahru:

Booking flight tickets	Flight Schedule information
Hold reservations	Group Bookings
Making changes in ticket	Cabin class upgrades
Name Corrections	Splitting or Combining PNRs (Passenger Name Records)
Ticket cancellations	Refund Processing
Travel vouchers issuance	Wheelchair Assistance
Unaccompanied minor travel requirements	Special Meal requests
Specific Medical Requirements (MEDIF)	Frequent flyer program enrollment
Redeeming miles for use	Updating FFP profile information
Recovering missing miles from past flights	Pre-payment for excess baggage
Information on prohibited items	Lost/delayed baggage claims

Contact Details of Malaysia Airlines Headquarters

Get the contact details of the Malaysia Airlines head office below:

Malaysia Airlines Headquarters Address	Malaysia Airlines Berhad, Administration Building Southern Support Zone, Kuala Lumpur International Airport, 64000 Sepang, Selangor, Malaysia
Malaysia Airlines Contact Number	+60 1 300 88 3000

Quick helpful links for Malaysia Airlines travellers

Below are some quick, helpful links that may be helpful for Malaysia Airlines flyers in their flight journey preparations:

Official website	www.malaysiaairlines.com
Malaysia Airlines Check in	www.malaysiaairlines.com/check-in
Malaysia Airline Special Assistance	www.malaysiaairlines.com/baggage
Malaysia Airlines Priority Boarding	www.malaysiaairlines.com/boarding

Identification and Ticketing rules for Malaysia Airlines flyers

The Malaysia Airlines passengers have to follow the following identification and ticketing rules:

Name Accuracy: The name of the flyers must be exactly the same on their government-issued ID (Passport or Driver’s License). Both of the names should match exactly; otherwise, flyers will face denied boarding.
The “Kiosk” Cut-off: While the closure timing of the check-in counters is 60 minutes before departure, online check-in is also important. Passengers who fail to check online can find their reservation canceled, even if they are at the airport. Online or kiosk check-in usually closes 60 to 90 minutes before the flight takes off.
Gate Closure Policy: The boarding gate closes 10-20 minutes before departure. Passengers who arrive late may miss their flights because once closed, the door will not be opened again.

Malaysia Airlines Fleet Information

Below are the fleet details of the Malaysia Airlines:

Airbus A330-200	Airbus A330-300	Airbus A330-900	Airbus A350-900
Boeing 737-800	Boeing 737 MAX 8	Boeing 737 MAX 10

Conclusion!

At the Johor Bahru Office of Malaysia Airlines, flyers can get all the pre-flight assistance through services like ticket booking, refund management, seat selection, loyalty program enrollment, and more. By getting information on the airline policies and rules, they can plan accordingly. Thus, at the Malaysia Airlines Johor Bahru Office, the Malaysia Airlines flyers can make all the preparations for a smooth journey!

Worldwide Malaysia Airlines offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and provided for general reference and traveler convenience.

Frequently Asked Questions by Travellers!

Where is the Malaysia Airlines Office in Johor Bahru located?

The Johor Bahru office address is located at GF, Bangunan Sultan Ismail, Lapangan Terbang Sultan Ismail, 81400 Senai, Johor Darul Takzim, Malaysia.

When can I visit the Johor Bahru office in-person?

The Johor Bahru Office operates for 24 Hours, 7 Days a Week. Thus, you can visit the office during these hours.

What is the contact number of Malaysia Airlines Johor Bahru Office?

The contact number of the Johor Bahru office is +60-7-334 8307.

What is the phone number of the Malaysia Airlines head office?

The phone number of the Malaysia Airlines headquarters is +60 1 300 88 3000.

When does the boarding gate close?

The boarding gate usually closes 10-20 minutes before the flight departs. Passengers can make queries at the airline’s city offices to get complete clarification.