The Kenya Airways Yaoundé Office assists passengers travelling to/from Cameroon with pre-flight arrangements like flight bookings, ticket changes, cancellations, and fare or policy-related information. Travellers can easily reach out to the officials by phone or can also choose to visit the office for an in-person consultation. This guide provides flyers with the contact details of the Yaoundé Office.
The table below provides significant information regarding the Kenya Airways Yaoundé Office:
| Kenya Airways Yaoundé Office Address | 1077 Rue Ivy (B.P. 4273)Bonanjo, Douala – Cameroon |
| Yaoundé Office Phone Number | +237 2 – 33 43 94 98 |
| Working Hours | 24 Hours, 7 Days a Week |
| Email Address | customer.relations@kenya-airways.com |
| Kenya Airways Customer Service Number | +1-866-536-9224 |
Below are the details of the Yaoundé airport:
| Airport Name | Yaoundé Nsimalen International Airport |
| Kenya Airways Yaoundé Airport Address | Nsimalen, Yaoundé, Cameroon |
| Airport Plus Code | PG7X+V4 Yaoundé, Cameroon |
| Yaoundé Airport Phone Number | +237 2 22 23 36 02 |
Below is the airport map for reference:
The following are the essential details of Kenya Airways NSI Terminal at Yaoundé airport:
| Airport Code | NSI |
| Terminal Used By Kenya Airways | Terminal 1A |
| Terminal Phone Number | +237 2 – 33 43 94 98 |
Flyers can make queries about the following services at the Kenya Airways City Office in Yaoundé:
| Flight Reservations | Ticket Reissuance |
| Refund Processing | Ancillary Sales |
| Special Assistance Requests | Loyalty Program Management |
| Group Bookings | Visa & Document Verification |
| Corporate Account Management | Travel Agency Assistance |
| Cargo & Logistics Inquiries | Wheelchair Assistance |
| Unaccompanied minor travel requirements | Special Meal requests |
| Specific Medical Requirements (MEDIF) | Frequent flyer program enrollment |
| Redeeming miles for use | Updating FFP profile information |
| Recovering missing miles from past flights | Pre-payment for excess baggage |
| Information on prohibited items | Lost/delayed baggage claims |
Get the contact details of the Kenya Airways head office below:
| Kenya Airways Headquarters Address | Airport North Road, Embakasi, P.O. Box 19002 – 00501, Nairobi, Kenya |
| Kenya Airways Contact Number | +254 711 024 747 / +254 734 104 747 |
The Kenya Airways flyers may take the help of the following links to prepare for their air trip:
| Official Website | www.kenya-airways.com |
| Kenya Airways Flight Status | www.kenya-airways.com/flight-status |
| Kenya Airways Check-in | www.kenya-airways.com/check-in |
| Kenya Airways Baggage Rules | www.kenya-airways.com/baggage-information |
The Kenya Airways travellers have to adhere to the following rules:
The Kenya Airways uses the following aircraft in its fleet:
| Boeing 737-800 | Boeing 787-8 | Embraer E190 |
Passengers flying with Kenya Airway can approach the Yaoundé Office to get assistance with available travel services like bookings, cancellations, refunds, and special requirements, along with clearing their general queries. The flyers can use various communication channels to reach out to the Kenya Airways Yaoundé Office employees and help themselves in having a smooth travel experience!
Worldwide Kenya Airways offices can also be found here.
Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.
The Yaoundé office address is based at 1077 Rue Ivy (B.P. 4273)Bonanjo, Douala – Cameroon.
The contact number of the Yaoundé office is +237 2 – 33 43 94 98.
The email address of the Kenya Airways headquarters is customer.relations@kenya-airways.com.
Yes, the office will assist you with corporate booking requirements.
The Yaoundé office operates for 24 Hours, 7 Days a Week.
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