The Kenya Airways Milan Office assists passengers travelling to/from Italy with pre-flight arrangements like flight bookings, ticket changes, cancellations, and fare or policy-related information. Travellers can easily reach out to the officials by phone or can also choose to visit the office for an in-person consultation. This guide provides flyers with the contact details of the Milan Office.
The table below provides significant information regarding the Kenya Airways Milan Office:
| Kenya Airways Milan Office Address | Via Domenico Scarlatti, 26 – 20124 Milan, Italy |
| Milan Office Phone Number | +39 0236212223 |
| Working Hours | 24 Hours, 7 Days a Week |
| Email Address | customer.relations@kenya-airways.com |
| Kenya Airways Customer Service Number | +1-866-536-9224 |
Below are the details of the Milan airport:
| Airport Name | Milan Malpensa Airport |
| Kenya Airways Milan Airport Address | 21010 Ferno, Province of Varese, Italy |
| Airport Plus Code | JPFH+37 Ferno, Province of Varese, Italy |
| Milan Airport Phone Number | +39 02 232323 |
Below is the airport map for reference:
The following are the essential details of Kenya Airways MXP Terminal at Milan airport:
| Airport Code | MXP |
| Terminal Used By Kenya Airways | Terminal 1 |
| Terminal Phone Number | +39 0236212223 |
Flyers can make queries about the following services at the Kenya Airways City Office in Milan:
| Flight Reservations | Ticket Reissuance |
| Refund Processing | Ancillary Sales |
| Special Assistance Requests | Loyalty Program Management |
| Group Bookings | Visa & Document Verification |
| Corporate Account Management | Travel Agency Assistance |
| Cargo & Logistics Inquiries | Wheelchair Assistance |
| Unaccompanied minor travel requirements | Special Meal requests |
| Specific Medical Requirements (MEDIF) | Frequent flyer program enrollment |
| Redeeming miles for use | Updating FFP profile information |
| Recovering missing miles from past flights | Pre-payment for excess baggage |
| Information on prohibited items | Lost/delayed baggage claims |
Get the contact details of the Kenya Airways head office below:
| Kenya Airways Headquarters Address | Airport North Road, Embakasi, P.O. Box 19002 – 00501, Nairobi, Kenya |
| Kenya Airways Contact Number | +254 711 024 747 / +254 734 104 747 |
The Kenya Airways flyers may take the help of the following links to prepare for their air trip:
| Official Website | www.kenya-airways.com |
| Kenya Airways Flight Status | www.kenya-airways.com/flight-status |
| Kenya Airways Check-in | www.kenya-airways.com/check-in |
| Kenya Airways Baggage Rules | www.kenya-airways.com/baggage-information |
The Kenya Airways travellers have to adhere to the following rules:
The Kenya Airways uses the following aircraft in its fleet:
| Boeing 737-800 | Boeing 787-8 | Embraer E190 |
The following are the details of other Kenya Airways Offices in Italy:
Passengers flying with Kenya Airway can approach the Milan Office to get assistance with available travel services like bookings, cancellations, refunds, and special requirements, along with clearing their general queries. The flyers can use various communication channels to reach out to the Kenya Airways Milan Office employees and help themselves in having a smooth travel experience!
Worldwide Kenya Airways offices can also be found here.
Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.
The Milan office address is based at Via Domenico Scarlatti, 26 – 20124 Milan, Italy.
The contact number of the Milan office is +39 0236212223.
The email address of the Kenya Airways headquarters is customer.relations@kenya-airways.com.
Yes, the office will assist you with corporate booking requirements.
The Milan office operates for 24 Hours, 7 Days a Week.
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