The Kenya Airways Zanzibar Office assists passengers travelling to/from Tanzania with pre-flight arrangements like flight bookings, ticket changes, cancellations, and fare or policy-related information. Travellers can easily reach out to the officials by phone or can also choose to visit the office for an in-person consultation. This guide provides flyers with the contact details of the Zanzibar Office.
The table below provides significant information regarding the Kenya Airways Zanzibar Office:
| Kenya Airways Zanzibar Office Address | Muzhmmir Centre, Ground Floor, Mla ndege Street, Zanzibar, Tanzania |
| Zanzibar Office Phone Number | + 255 786 390 004 |
| Working Hours | 24 Hours, 7 Days a Week |
| Email Address | customer.relations@kenya-airways.com |
| Kenya Airways Customer Service Number | +1-866-536-9224 |
Below are the details of the Zanzibar airport:
| Airport Name | Abeid Amani Karume International Airport |
| Kenya Airways Zanzibar Airport Address | Zanzibar, Tanzania |
| Airport Plus Code | Q6JC+HH Zanzibar, Tanzania |
| Zanzibar Airport Phone Number | +255 24 223 1336 |
Below is the airport map for reference:
The following are the essential details of Kenya Airways ZNZ Terminal at Zanzibar airport:
| Airport Code | ZNZ |
| Terminal Used By Kenya Airways | Terminal 3 |
| Terminal Phone Number | + 255 786 390 004 |
Flyers can make queries about the following services at the Kenya Airways City Office in Zanzibar:
| Flight Reservations | Ticket Reissuance |
| Refund Processing | Ancillary Sales |
| Special Assistance Requests | Loyalty Program Management |
| Group Bookings | Visa & Document Verification |
| Corporate Account Management | Travel Agency Assistance |
| Cargo & Logistics Inquiries | Wheelchair Assistance |
| Unaccompanied minor travel requirements | Special Meal requests |
| Specific Medical Requirements (MEDIF) | Frequent flyer program enrollment |
| Redeeming miles for use | Updating FFP profile information |
| Recovering missing miles from past flights | Pre-payment for excess baggage |
| Information on prohibited items | Lost/delayed baggage claims |
Get the contact details of the Kenya Airways head office below:
| Kenya Airways Headquarters Address | Airport North Road, Embakasi, P.O. Box 19002 – 00501, Nairobi, Kenya |
| Kenya Airways Contact Number | +254 711 024 747 / +254 734 104 747 |
The Kenya Airways flyers may take the help of the following links to prepare for their air trip:
| Official Website | www.kenya-airways.com |
| Kenya Airways Flight Status | www.kenya-airways.com/flight-status |
| Kenya Airways Check-in | www.kenya-airways.com/check-in |
| Kenya Airways Baggage Rules | www.kenya-airways.com/baggage-information |
The Kenya Airways travellers have to adhere to the following rules:
The Kenya Airways uses the following aircraft in its fleet:
| Boeing 737-800 | Boeing 787-8 | Embraer E190 |
The following are the details of other Kenya Airways Offices in Tanzania:
Passengers flying with Kenya Airway can approach the Zanzibar Office to get assistance with available travel services like bookings, cancellations, refunds, and special requirements, along with clearing their general queries. The flyers can use various communication channels to reach out to the Kenya Airways Zanzibar Office employees and help themselves in having a smooth travel experience!
Worldwide Kenya Airways offices can also be found here.
Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.
The Zanzibar office address is based at Muzhmmir Centre, Ground Floor, Mla ndege Street, Zanzibar, Tanzania.
The contact number of the Zanzibar office is + 255 786 390 004.
The email address of the Kenya Airways headquarters is customer.relations@kenya-airways.com.
Yes, the office will assist you with corporate booking requirements.
The Zanzibar office operates for 24 Hours, 7 Days a Week.
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