The Kenya Airways Dar es Salaam Office assists passengers travelling to/from Tanzania with pre-flight arrangements like flight bookings, ticket changes, cancellations, and fare or policy-related information. Travellers can easily reach out to the officials by phone or can also choose to visit the office for an in-person consultation. This guide provides flyers with the contact details of the Dar es Salaam Office.
The table below provides significant information regarding the Kenya Airways Dar es Salaam Office:
| Kenya Airways Dar es Salaam Office Address | Ali Hassan Mwinyi Rd, Dar es Salaam, Tanzania |
| Dar es Salaam Office Phone Number | +255 22 216 3917 |
| Working Hours | Monday – Friday 9 am–5 pm |
| Email Address | customer.relations@kenya-airways.com |
| Kenya Airways Customer Service Number | +1-866-536-9224 |
Below is the office map for reference:
Below are the details of the Dar es Salaam airport:
| Airport Name | Julius Nyerere International Airport |
| Kenya Airways Dar es Salaam Airport Address | Julius K. Nyerere Rd, Dar es Salaam, Tanzania |
| Airport Plus Code | 46G6+XJ Dar es Salaam, Tanzania |
| Dar es Salaam Airport Phone Number | +255 22 284 2402 |
The following are the essential details of Kenya Airways DAR Terminal at Dar es Salaam airport:
| Airport Code | DAR |
| Terminal Used By Kenya Airways | Terminal 3 |
| Terminal Phone Number | +255 22 216 3917 |
Flyers can make queries about the following services at the Kenya Airways City Office in Dar es Salaam:
| Flight Reservations | Ticket Reissuance |
| Refund Processing | Ancillary Sales |
| Special Assistance Requests | Loyalty Program Management |
| Group Bookings | Visa & Document Verification |
| Corporate Account Management | Travel Agency Assistance |
| Cargo & Logistics Inquiries | Wheelchair Assistance |
| Unaccompanied minor travel requirements | Special Meal requests |
| Specific Medical Requirements (MEDIF) | Frequent flyer program enrollment |
| Redeeming miles for use | Updating FFP profile information |
| Recovering missing miles from past flights | Pre-payment for excess baggage |
| Information on prohibited items | Lost/delayed baggage claims |
Get the contact details of the Kenya Airways head office below:
| Kenya Airways Headquarters Address | Airport North Road, Embakasi, P.O. Box 19002 – 00501, Nairobi, Kenya |
| Kenya Airways Contact Number | +254 711 024 747 / +254 734 104 747 |
The Kenya Airways flyers may take the help of the following links to prepare for their air trip:
| Official Website | www.kenya-airways.com |
| Kenya Airways Flight Status | www.kenya-airways.com/flight-status |
| Kenya Airways Check-in | www.kenya-airways.com/check-in |
| Kenya Airways Baggage Rules | www.kenya-airways.com/baggage-information |
The Kenya Airways travellers have to adhere to the following rules:
The Kenya Airways uses the following aircraft in its fleet:
| Boeing 737-800 | Boeing 787-8 | Embraer E190 |
The following are the details of other Kenya Airways Offices in Tanzania:
Passengers flying with Kenya Airway can approach the Dar es Salaam Office to get assistance with available travel services like bookings, cancellations, refunds, and special requirements, along with clearing their general queries. The flyers can use various communication channels to reach out to the Kenya Airways Dar es Salaam Office employees and help themselves in having a smooth travel experience!
Worldwide Kenya Airways offices can also be found here.
Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.
The Dar es Salaam office address is based at Ali Hassan Mwinyi Rd, Dar es Salaam, Tanzania.
The contact number of the Dar es Salaam office is +255 22 216 3917.
The email address of the Kenya Airways headquarters is customer.relations@kenya-airways.com.
Yes, the office will assist you with corporate booking requirements.
The Dar es Salaam office operates for 24 Hours, 7 Days a Week.
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