Asiana Airlines Guangzhou Office in China

The Asiana Airlines Guangzhou Office helps Asiana Airlines flyers travelling to/from China with all kinds of travel queries and issues. It offers services like ticket booking, cancellations, reward program enrollment, seat and meal selection, and complaint handling through its trained professionals. Along with assisting passengers with all these services, the officials also update travellers on the latest travel rules and regulations. To connect with the Guangzhou office employees, flyers can visit the city office personally or can refer to this guide and get all the essential contact details of the office. 

Asiana Airlines Guangzhou Office: Location & Contact Information 

Get the location and contact details of the Asiana Airlines Guangzhou Office in the table given below:

Asiana Airlines Guangzhou Office Address	Room 909, South Tower World Trade Center NO.371-375 Huanshi East RD Yuexiu District, Guangzhou City, Guangdong Province, CHINA
Guangzhou Office Phone Number	86-20-2237-1748
Working Hours	24 Hours, 7 Days a Week
Email Address	asiana.reservations@gmail.com
Asiana Airlines Customer Service Number	+1588-8000 / +86-10-8451-0101

Airport information of Asiana Airlines in Guangzhou

Below are some important details of the Guangzhou airport: 

Name Of Airport	Guangzhou Baiyun International Airport
Asiana Airlines Guangzhou Airport Address	Baiyun, Guangzhou, Guangdong Province, China
Airport Plus Code	98W5+959
Beijing Airport Phone Number	+86 20 3606 6999

Airport Location Map 

Attached below is the location map of the airport: 

Asiana Airlines Terminal at Guangzhou Airport

Know about the Asiana Airlines CAN Terminal at Guangzhou airport with the following details: 

Airport Code	CAN
Terminal Used By Asiana Airlines At  the Airport	Terminal 2
Terminal Phone Number	+ 86-20-2237-1748

Services provided by the Asiana Airlines Guangzhou Office

Customers can query about the following services at the Asiana Airlines Office in Guangzhou: 

Flight Reservations	Ticket Reissuance
Refund Processing	Ancillary Sales
Special Assistance Requests	Loyalty Program Management
Group Bookings	Visa & Document Verification
Corporate Account Management	Travel Agency Assistance
Cargo & Logistics Inquiries	Wheelchair Assistance
Unaccompanied minor travel requirements	Special Meal requests
Specific Medical Requirements (MEDIF)	Frequent flyer program enrollment
Redeeming miles for use	Updating FFP profile information
Recovering missing miles from past flights	Pre-payment for excess baggage
Information on prohibited items	Lost/delayed baggage claims

Contact details of Asiana Airlines Headquarters  

Below are the contact details of the Asiana Airlines head office: 

Asiana Airlines Headquarters Address	Asiana Town, 443-83, Ojeong-ro, Gangseo-gu, Seoul, South Korea
Asiana Airlines Contact Number	+49-69-92 10 19
Email Address	asianacs@flyasiana.com

Quick helpful links for Asiana Airlines travellers 

Below are some helpful links for Asiana Airlines travellers: 

Official Website	www.flyasiana.com
Asiana Airlines Flight Status	www.flyasiana.com/flightstatus
Asiana Airlines Online check-in	www.flyasiana.com/online-check-in
Asiana Airlines Special Assistance	www.flyasiana.com/disabled-passenger

Refund and Cancellation Policy for Asiana Airlines Flyers 

The following pointers explain the refund and cancellation policy of the Asiana Airlines to its passengers: 

• The refund eligibility of the passengers depends on their fare types.
  

• Flyers may only get tax refunds on non-refundable tickets.
  

• Changes in the flight ticket may entitle travellers to a fee.
  

• ‘No Show’ may result in ticket cancellation. 

Asiana Airlines Fleet Information 

The fleet of the Asiana Airlines contains the following aircraft: 

Airbus A321-200	Airbus A321neo	Airbus A330-300
Airbus A350-900	Airbus A380-800	Boeing 777-200ER

Other Asiana Airlines Offices in China 

Passengers can book their flight tickets from various locations with the help of other Asiana Airlines Offices Across China. Below are the details: 

• Asiana Airlines Shanghai Office

• Asiana Airlines Beijing Office

Conclusion! 

Whether it is ticket booking, cancellations, refunds, or the recent updates on airline policies and regulations, the Asiana Airlines Guangzhou Office is there to assist the passengers. Thus, by getting a range of services and the updated information through the office employees, flyers can prepare to have a smooth journey! 

Worldwide Asiana Airlines offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and are provided for general reference & travelers Convenience.

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