Asiana Airlines Hong Kong Office

The Asiana Airlines Hong Kong Office helps Asiana Airlines flyers travelling to/from Hong Kong with all kinds of travel queries and issues. It offers services like ticket booking, cancellations, reward program enrollment, seat and meal selection, and complaint handling through its trained professionals. Along with assisting passengers with all these services, the officials also update travellers on the latest travel rules and regulations. To connect with the Hong Kong office employees, flyers can visit the city office personally or can refer to this guide and get all the essential contact details of the office. 

Asiana Airlines Hong Kong Office: Location & Contact Information 

Get the location and contact details of the Asiana Airlines Hong Kong Office in the table given below:

Asiana Airlines Hong Kong Office Address	Hong Kong, Tsim Sha Tsui, Canton Rd, 尖沙咀 尖沙咀海港城港威大廈1座 Harbour City, 17樓1711室
Hong Kong Office Phone Number	+852 2523 8585
Working Hours	Monday – Friday 9 am–6 pm
Email Address	asiana.reservations@gmail.com
Asiana Airlines Customer Service Number	+1588-8000 / +86-10-8451-0101

Airport information of Asiana Airlines in Hong Kong

Below are some important details of the Hong Kong airport: 

Name Of Airport	Hong Kong International Airport
Asiana Airlines Hong Kong Airport Address	1 Sky Plaza Rd, Chek Lap Kok, Hong Kong
Airport Plus Code	8W77+9F Chek Lap Kok, Hong Kong
Hong Kong Airport Phone Number	+852 2181 8888

Airport Location Map 

Attached below is the location map of the airport: 

Asiana Airlines Terminal at Hong Kong Airport

Know about the Asiana Airlines HKG Terminal at Hong Kong airport with the following details: 

Airport Code	HKG
Terminal Used By Asiana Airlines At  the Airport	Terminal 1
Terminal Phone Number	+852 2523 8585

Services provided by the Asiana Airlines Hong Kong Office

Customers can query about the following services at the Asiana Airlines Office in Hong Kong: 

Flight Reservations	Ticket Reissuance
Refund Processing	Ancillary Sales
Special Assistance Requests	Loyalty Program Management
Group Bookings	Visa & Document Verification
Corporate Account Management	Travel Agency Assistance
Cargo & Logistics Inquiries	Wheelchair Assistance
Unaccompanied minor travel requirements	Special Meal requests
Specific Medical Requirements (MEDIF)	Frequent flyer program enrollment
Redeeming miles for use	Updating FFP profile information
Recovering missing miles from past flights	Pre-payment for excess baggage
Information on prohibited items	Lost/delayed baggage claims

Contact details of Asiana Airlines Headquarters  

Below are the contact details of the Asiana Airlines head office: 

Asiana Airlines Headquarters Address	Asiana Town, 443-83, Ojeong-ro, Gangseo-gu, Seoul, South Korea
Asiana Airlines Contact Number	+49-69-92 10 19
Email Address	asianacs@flyasiana.com

Quick helpful links for Asiana Airlines travellers 

Below are some helpful links for Asiana Airlines travellers: 

Official Website	www.flyasiana.com
Asiana Airlines Flight Status	www.flyasiana.com/flightstatus
Asiana Airlines Online check-in	www.flyasiana.com/online-check-in
Asiana Airlines Special Assistance	www.flyasiana.com/disabled-passenger

Refund and Cancellation Policy for Asiana Airlines Flyers 

The following pointers explain the refund and cancellation policy of the Asiana Airlines to its passengers: 

• The refund eligibility of the passengers depends on their fare types.
  

• Flyers may only get tax refunds on non-refundable tickets.
  

• Changes in the flight ticket may entitle travellers to a fee.
  

• ‘No Show’ may result in ticket cancellation. 

Asiana Airlines Fleet Information 

The fleet of the Asiana Airlines contains the following aircraft: 

Airbus A321-200	Airbus A321neo	Airbus A330-300
Airbus A350-900	Airbus A380-800	Boeing 777-200ER

Conclusion! 

Whether it is ticket booking, cancellations, refunds, or the recent updates on airline policies and regulations, the Asiana Airlines Hong Kong Office is there to assist the passengers. Thus, by getting a range of services and the updated information through the office employees, flyers can prepare to have a smooth journey! 

Worldwide Asiana Airlines offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and are provided for general reference & travelers Convenience.

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