Asiana Airlines Almaty Office in Kazakhstan

The Asiana Airlines Almaty Office helps Asiana Airlines flyers travelling to/from Kazakhstan with all kinds of travel queries and issues. It offers services like ticket booking, cancellations, reward program enrollment, seat and meal selection, and complaint handling through its trained professionals. Along with assisting passengers with all these services, the officials also update travellers on the latest travel rules and regulations. To connect with the Almaty office employees, flyers can visit the city office personally or can refer to this guide and get all the essential contact details of the office. 

Asiana Airlines Almaty Office: Location & Contact Information 

Get the location and contact details of the Asiana Airlines Almaty Office in the table given below:

Asiana Airlines Almaty Office AddressZAKARPATSKAYA STREET 1A-35 ALMATY,REPUBLIC OF KAZAKHSTAN
Almaty Office Phone Number+7-(727)356-3235~7
Working Hours24 Hours, 7 Days a Week
Email Addressasiana.reservations@gmail.com
Asiana Airlines Customer Service Number+1588-8000 / +86-10-8451-0101

Airport information of Asiana Airlines in Almaty

Below are some important details of the Almaty airport: 

Name Of AirportAlmaty International Airport
Asiana Airlines Almaty Airport AddressMailin St 2, Almaty 050039, Kazakhstan
Airport Plus Code82W6+MP Almaty, Kazakhstan
Almaty Airport Phone Number+7 7272 28 00 19

Airport Location Map 

Attached below is the location map of the airport: 

Asiana Airlines Terminal at Almaty Airport

Know about the Asiana Airlines ALA Terminal at Almaty airport with the following details: 

Airport Code ALA
Terminal Used By Asiana Airlines At  the AirportMain Terminal
Terminal Phone Number+7-(727)356-3235~7

Services provided by the Asiana Airlines Almaty Office

Customers can query about the following services at the Asiana Airlines Office in Almaty: 

Flight ReservationsTicket Reissuance
Refund ProcessingAncillary Sales
Special Assistance RequestsLoyalty Program Management
Group BookingsVisa & Document Verification
Corporate Account ManagementTravel Agency Assistance 
Cargo & Logistics InquiriesWheelchair Assistance 
Unaccompanied minor travel requirements Special Meal requests 
Specific Medical Requirements (MEDIF) Frequent flyer program enrollment 
Redeeming miles for use Updating FFP profile information 
Recovering missing miles from past flights Pre-payment for excess baggage 
Information on prohibited items Lost/delayed baggage claims 

Contact details of Asiana Airlines Headquarters  

Below are the contact details of the Asiana Airlines head office: 

Asiana Airlines Headquarters AddressAsiana Town, 443-83, Ojeong-ro, Gangseo-gu, Seoul, South Korea
Asiana Airlines Contact Number +49-69-92 10 19
Email Addressasianacs@flyasiana.com

Quick helpful links for Asiana Airlines travellers 

Below are some helpful links for Asiana Airlines travellers: 

Official Websitewww.flyasiana.com
Asiana Airlines Flight Status www.flyasiana.com/flightstatus
Asiana Airlines Online check-inwww.flyasiana.com/online-check-in
Asiana Airlines Special Assistancewww.flyasiana.com/disabled-passenger

Refund and Cancellation Policy for Asiana Airlines Flyers 

The following pointers explain the refund and cancellation policy of the Asiana Airlines to its passengers: 

  • The refund eligibility of the passengers depends on their fare types.
  • Flyers may only get tax refunds on non-refundable tickets.
  • Changes in the flight ticket may entitle travellers to a fee.
  • ‘No Show’ may result in ticket cancellation. 

Asiana Airlines Fleet Information 

The fleet of the Asiana Airlines contains the following aircraft: 

Airbus A321-200Airbus A321neoAirbus A330-300
Airbus A350-900Airbus A380-800Boeing 777-200ER

Conclusion! 

Whether it is ticket booking, cancellations, refunds, or the recent updates on airline policies and regulations, the Asiana Airlines Almaty Office is there to assist the passengers. Thus, by getting a range of services and the updated information through the office employees, flyers can prepare to have a smooth journey! 

Worldwide Asiana Airlines offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and are provided for general reference & travelers Convenience.

Frequently Asked Travel Queries:

What is the office address of Asiana Airlines in Almaty, Kazakhstan?

The Almaty office address is conveniently located at ZAKARPATSKAYA STREET 1A-35 ALMATY,REPUBLIC OF KAZAKHSTAN.

How can I contact the Asiana Airlines Office in Almaty?

The contact number of the Almaty office is +7-(727)356-3235~7.

What are the operating hours of the Almaty Office?

The operating hours of the Almaty City Office are for 24 Hours, 7 Days a Week.

What is the phone number of the Asiana Airlines head office?

The phone number of the Asiana Airlines headquarters is +49-69-92 10 19.

Can I get a refund on non-refundable tickets?

No, flyers can not get a refund on non-refundable tickets. However, they can only get tax refunds if they cancel their ticket.

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