Royal Air Maroc Douala Office in Cameroon

The Royal Air Maroc Douala Office helps passengers with various travel-related inquiries for journeys to and from Douala in Cameroon. It includes flight bookings, ticket changes or upgrades, airline policies, and general travel documentation guidance. 

Contact details of the Royal Air Maroc Douala Office 

Passengers can contact the Royal Air Maroc Douala Office staff through the communication options listed below for relevant assistance based on their travel needs.

Royal Air Maroc Douala Office Address	10 Avenue de l’hôtel de ville BP: 12004, Bonanjo, Douala
Douala Office Phone Number	+237 2 33 42 38 24
Working Hours	Monday – Friday 9 am–6 pm
Email Address	serviceclient@royalairmaroc.com
Royal Air Maroc Customer Service Number	+212 522 48 97 97

Airport details of Royal Air Maroc in Douala

Collect the essential details about the Douala airport provided in the table below: 

Name Of Airport	Douala International Airport
Royal Air Maroc Douala Airport Address	35 Ave des Cocotiers, Douala, Cameroon
Airport Plus Code	2P78+9R Douala, Cameroon
Douala Airport Phone Number	+237 2 33 42 35 77

Airport Location Map 

Need help while navigating the office? Refer to the location map of the office below: 

Royal Air Maroc Terminal at Douala Airport 

Below are the details of the terminal used by the Royal Air Maroc at the Airport.

Airport Code	DLA
Terminal used by Royal Air Maroc at Airport	Main Passenger Terminal
Phone Number	+237 2 33 42 38 24

Services offered by the Royal Air Maroc Douala Office 

The Royal Air Maroc Douala Office provides information and assistance on various travel-related services. Details of the services handled by the office are listed in the table below.

Flight ticket booking and management	Fare quotation and itinerary planning
Ticket reissuance and revalidation	Corporate and business travel bookings
Flight date or time changes	Changing flight route
Online or mobile check-in	Seat selection and confirmation
Checked baggage allowance information	Special baggage handling
Lost, delayed, or damaged baggage assistance	Extra-legroom seats
Wheelchair services	Health documentation guidance
Entry and exit regulation updates	Vaccination and certificate requirements
Special meal requests	Child and infant meal requirements
In-flight service information	Frequent Flyer Program
Priority check-in counters	Airport transfer information
Wi-Fi availability	Accompanied minor assistance
Meet & Greet Services	Compensation and entitlement guidance
On board medical Assistance	Travel disruption updates
Safety and security advisories	General travel inquiries
Pet Travel	Cargo Services

Contact the Royal Air Maroc Headquarters 

Flyers can contact the Royal Air Maroc Head Office for the matters and concerns beyond the routine flight queries. Headquarters details are given below: 

Royal Air Maroc Headquarters Address	Bd Moulay Abdellah Cherif, Casablanca 20200, Morocco
Royal Air Maroc Contact Number	+212 522 48 97 97

Get quick links to connect with the Royal Air Maroc

Below are some useful quick links for flyer’s reference during their journey: 

Official Website	www.royalairmaroc.com
Royal Air Maroc Flight Status	www.royalairmaroc.com/flight-info
Royal Air Maroc Online Check-in	www.royalairmaroc.com/online-check-in
Baggage Rules	www.royalairmaroc.com/baggage-incidents

When can the Royal Air Maroc flyers contact the Head Office? 

Sometimes, passengers can not find the resolution to their travel issues at the Royal Air Maroc Office in Cameroon. In such matters, the head office becomes their guide. From escalations to unresolved complaints and immediate emergency situations, let’s learn more about these issues below: 

Unresolved Complaints or Escalations: Flyers can seek help at the head office when they do not find the right solutions to their complaints and escalations at the Royal Air Maroc. They can approach the head officials, when they have also talked to the airport staff and call center, and still have not got any solution. 

Major Service Disruption: When flyers encounter some unexpected and sudden situations like long flight cancellations, mass delays, or airline-wide operational issues, they can speak to the headquarters professionals. 

Refund Dispute and Compensation Claim: Have you ever faced refund disputes and issues regarding your compensation claim? Consider seeking the solutions at the head office. Majorly, flyers can contact the head office employees when they face issues like denied boarding, long delays, or involuntary cancellations. 

Legal or Formal Matters: Grave situations like notices, consumer court cases, or insurance-related documentation surely need the attention of experts. Thus, you can contact the Royal Air Maroc headquarters. 

Special Assistance Cases: When you know that your special request is a little bit complex and you will not find the solution from the office employees, take help from the head office staff. Contact the headquarters when your problem includes issues like medical travel, disability support, or complex humanitarian requests. 

Interline, codeshare, or alliance-related issues: If you have been flying with the Royal Air Maroc for a long time, you can suddenly confront situations involving Interline, codeshare, or alliance-related issues. It is better to seek help from the head office to ensure that your journey is seamless. 

Royal Air Maroc Fleet Details 

Flyers can also collect information about the fleet used by the Royal Air Maroc in the table below: 

Boeing 737-800

Boeing 737 MAX 8

Boeing 787-8

Boeing 787-9

Embraer E190

Conclusion! 

The Royal Air Maroc Douala Office is the main contact center for the passengers seeking air travel assistance in the city of Douala. The office offers a variety of services for the comfort and satisfaction of flyers. From visiting the office physically to phone number or email, you can contact the office during working hours through any of your convenient options.

Worldwide Royal Air Maroc offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and is provided for general reference & traveler convenience.

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