The Air China Tokyo Office provides services like ticket reservations, cancellations, rebooking, compensation, complaint handling, and much more to Air China passengers. The flyers can know about all the phases of their travel by getting the necessary information on various airline rules, processes, and procedures. Furthermore, travelers can contact the Tokyo office through various means. Flyers who want to visit the Tokyo office and have face-to-face interaction with the officials to resolve their queries can take the help of the information available in this guide..
Flyers can reach out to the Air China Tokyo Office with the help of the following details:
| Air China Tokyo Office Address | Japan, 〒105-0001 Tokyo, Minato City, Toranomon, 2 Chome−5−2 エアチャイナビル |
| Tokyo Office Contact Number | +81352510842 |
| Working Hours | Mon-Fri: 9:30 am–12 pm ; 1:30–5:30 pm |
| Email Address | ffp@airchina.com |
| Air China Customer Service Number | +86-10) 95583 |
Here are the official details of the Tokyo airport:
| Airport Name | Narita International Airport |
| Tokyo Airport Address | 1-1 Furugome, Narita, Chiba 282-0004, Japan |
| Tokyo Airport Phone Number | +81476348000 |
The location map of the Tokyo airport is provided below:
The details of the Air China NRT Terminal at Tokyo airport are given below:
| Airport Code | NRT |
| Terminal Used By Air China | T1 (South Wing) |
The Air China passengers can approach the Tokyo Office of Air China to seek the following services:
| Flight Reservations | Ticket Reissuance |
| Refund Processing | Ancillary Sales |
| Special Assistance Requests | Loyalty Program Management |
| Group Bookings | Visa & Document Verification |
| Corporate Account Management | Travel Agency Assistance |
| Cargo & Logistics Inquiries | Wheelchair Assistance |
| Unaccompanied minor travel requirements | Special Meal requests |
| Specific Medical Requirements (MEDIF) | Frequent flyer program enrollment |
| Redeeming miles for use | Updating FFP profile information |
| Recovering missing miles from past flights | Pre-payment for excess baggage |
| Information on prohibited items | Lost/delayed baggage claims |
Below are the contact details of the Air China head office:
| Air China Headquarters Address | No. 30, Tianzhu Road, Shunyi District, Beijing, 101312, China |
| Air China Contact Number | +86 10 61461049 |
| Email Address | customer.relations@airchina.us |
The following links can be helpful for Air China passengers in their pre-flight preparations:
| Official Website | www.airchina.us |
| Air China Flight Status | www.airchina.us/US/flight-status |
| Air China Online check in | www.airchina.com.cn/booking/service/checkin |
| Air China Baggage Restriction | www.airchina.us/US/Baggage-Restrictions |
If Air China passengers buy a bottle of liquor or water at a Duty-Free shop in an international airport (after security), they can not consume it on the plane. They can only take it to a connecting flight if it is in a sealed “Security Tamper-Evident Bag” (STEB). Additionally, the receipt should also be visible. The liquid will be confiscated at the next checkpoint if the bag is opened or broken.
The following are the fleet details of the Air China:
Airbus
Boeing
Comac
By offering all the core services ranging from reservations, cancellations, refund requests, reward program, compensation, along with many more, the Air China Tokyo Office helps flyers complete all the stages of their journey smoothly. By getting proper information on rules and regulations and other things, the travellers can make the preparations accordingly.
Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.
The address of the Tokyo office is located at:- Japan, 〒105-0001 Tokyo, Minato City, Toranomon, 2 Chome−5−2 エアチャイナビル.
The phone number of the Tokyo office is (+81352510842).
The working hours of the Air China’s City Office in Tokyo are from Mon-Fri: 9:30 am–12 pm ; 1:30–5:30 pm.
The Air China headquarters is located at No. 30, Tianzhu Road, Shunyi District, Beijing, 101312, China.
Yes. Flyers can take their duty-free liquid in a connecting flight only if they are in a Security Tamper-Evident Bag.
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