Air China Toronto Office in Canada

The Air China Toronto Office provides services like ticket reservations, cancellations, rebooking, compensation, complaint handling, and much more to Air China passengers. The flyers can know about all the phases of their travel by getting the necessary information on various airline rules, processes, and procedures. Furthermore, travelers can contact the Toronto office through various means. Flyers who want to visit the Toronto office personally and have face-to-face interaction with the officials to resolve their queries can take the help of the information available in this guide.. 

Air China Toronto Office: Location & Contact Details

Flyers can reach out to the Air China Toronto Office with the help of the following details:

Air China Toronto Office AddressToronto, ON, Canada
Toronto Office Contact Number1-416-581-8833 / +1-800-882-8122
Working HoursMonday to Sunday: 24 Hours
Email Addressffp@airchina.com
Air China Customer Service Number+86-10) 95583 

Airport Information of Air China in Toronto

Here are the official details of the Toronto airport

Airport NameToronto Pearson International Airport
Toronto Airport Address6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada
Toronto Airport Phone Number+14162477678

Toronto Airport Location Map 

The location map of the Toronto airport is provided below: 

Air China Terminal at Toronto Airport

The details of the Air China YYZ Terminal at Toronto airport are given below: 

Airport Code YYZ
Terminal Used By Air ChinaT1

Services Provided by the Air China Toronto Office

The Air China passengers can approach the Toronto Office of Air China to seek the following services

Flight ReservationsTicket Reissuance
Refund ProcessingAncillary Sales
Special Assistance RequestsLoyalty Program Management
Group BookingsVisa & Document Verification
Corporate Account ManagementTravel Agency Assistance 
Cargo & Logistics InquiriesWheelchair Assistance 
Unaccompanied minor travel requirements Special Meal requests 
Specific Medical Requirements (MEDIF) Frequent flyer program enrollment 
Redeeming miles for use Updating FFP profile information 
Recovering missing miles from past flights Pre-payment for excess baggage 
Information on prohibited items Lost/delayed baggage claims 

Contact Details of Air China Headquarters  

Below are the contact details of the Air China head office: 

Air China Headquarters AddressNo. 30, Tianzhu Road, Shunyi District, Beijing, 101312, China
Air China Contact Number +86 10 61461049
Email Addresscustomer.relations@airchina.us

Quick Helpful Links for Air China Travelers 

The following links can be helpful for Air China passengers in their pre-flight preparations: 

Official Websitewww.airchina.us
Air China Flight Status www.airchina.us/US/flight-status
Air China Online check in www.airchina.com.cn/booking/service/checkin
Air China Baggage Restriction www.airchina.us/US/Baggage-Restrictions

Duty-free Liquid Purchase Rules for Air China Travellers

If Air China passengers buy a bottle of liquor or water at a Duty-Free shop in an international airport (after security), they can not consume it on the plane. They can only take it to a connecting flight if it is in a sealed “Security Tamper-Evident Bag” (STEB). Additionally, the receipt should also be visible. The liquid will be confiscated at the next checkpoint if the bag is opened or broken. 

Air China Fleet Information 

The following are the fleet details of the Air China:

Airbus

  • A319
  • A320
  • A321
  • A330
  • A350

Boeing

  • B737
  • B747
  • B777
  • B787

Comac

  • C919
  • C909 

Conclusion! 

By offering all the core services ranging from reservations, cancellations, refund requests, reward program, compensation, along with many more, the Air China Toronto Office helps flyers complete all the stages of their journey smoothly. By getting proper information on rules and regulations and other things, the travellers can make the preparations accordingly. 

Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.

FAQs Section

Where is the Air China Office in Toronto located? 

The address of the Toronto office is located at:- Toronto, ON, Canada. 

How can I contact the Toronto Office of Air China in Canada? 

The contact number of the Toronto office is (1-416-581-8833 / +1-800-882-8122).

What are the office hours of the Air China’s Toronto Office? 

The working hours of the Air China’s City Office in Toronto are from Monday to Friday: 9:30 am–5:30 pm. 

What is the location address of the Air China head office? 

The Air China headquarters is located at No. 30, Tianzhu Road, Shunyi District, Beijing, 101312, China. 

Can I take duty-free liquid in my connecting flight? 

Yes. Flyers can take their duty-free liquid in a connecting flight only if they are in a Security Tamper-Evident Bag. 

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