Air Cairo Astana Office in Kazakhstan

Located conveniently within Astana, the Air Cairo Astana Office assists Air Cairo flyers in a variety of travel needs. It helps passengers through a range of travel services such as ticket booking, modifications, cancellations, rebooking, special services, group and corporate bookings, etc. Travellers can directly access professional assistance from the knowledgeable office staff by visiting the Astana office, or can also get quick resolutions to their travel queries through phone or email. 

Air Cairo Astana Office: Location & Contact Details

The contact details of the Air Cairo Astana Office are as follows: 

Air Cairo Astana Office AddressQabanbay Batyr Ave, Astana 020000, Kazakhstan
Air Cairo Astana Office Phone Number+7 7172 70 29 99
Working Hours24 Hours, 7 Days a Week
Email Addresswecare@aircairo.com
Air Cairo Customer Service Number+20 2 090072727

Airport Information of Air Cairo in Astana

Here is the important information on the Astana airport: 

Name Of AirportAstana International Airport
Air Cairo Astana Airport AddressQabanbay Batyr Ave, Astana 020000, Kazakhstan
Airport Plus Code2FH7+68 Astana, Kazakhstan
Astana Airport Phone Number+7 7172 70 29 99

Astana Airport Location Map 

The airport location map is given below : 

Air Cairo Terminal at Astana Airport

Below are the essential details of the Air Cairo NQZ, Terminal at Astana airport: 

Airport Code NQZ
Terminal Used By Air Cairo At  the AirportMain Terminal
Terminal Phone Number+7 7172 70 29 99

Services provided by the Air Cairo Astana Office

The Air Cairo Office in Astana of offers the following services: 

Flight ReservationsTicket Reissuance
Refund ProcessingAncillary Sales
Special Assistance RequestsLoyalty Program Management
Group BookingsVisa & Document Verification
Corporate Account ManagementTravel Agency Assistance 
Cargo & Logistics InquiriesWheelchair Assistance 
Unaccompanied minor travel requirements Special Meal requests 
Specific Medical Requirements (MEDIF) Frequent flyer program enrollment 
Redeeming miles for use Updating FFP profile information 
Recovering missing miles from past flights Pre-payment for excess baggage 
Information on prohibited items Lost/delayed baggage claims 

Contact Details of Air Cairo Headquarters  

Get the contact details of the Air Cairo head office here: 

Air Cairo Headquarters Address6 El-Safa, Sheraton Al Matar, El Nozha, Cairo Governorate 4471112, Egypt
Air Cairo Contact Number +20 2 26955555
Working HoursSunday – Thrusday 9 am–5 pm

Quick helpful links for Air Cairo travellers 

The links mentioned below can be helpful for Air Cairo flyers: 

Official Websitewww.aircairo.com
Air Cairo Flight Statuswww.aircairo.com/flight-status
Air Cairo Online Check inwww.aircairo.com/check-in-online
Baggage Ruleswww.aircairo.com/baggage

Medical devices and oxygen rules for Air Cairo flyers  

The following are the rules for travellers who may require oxygen and other medical equipment during the flight. For more information, flyers can contact the city Offices of Air Cairo: 

  • Personal Oxygen: Generally, passengers are not allowed to bring their own oxygen cylinders or liquid oxygen on the aircraft. They should use the oxygen supplied by the airline. Travellers needing an oxygen supply during the flight should inform the airline at least 48 hours before departure. 
  • CPAP Machines: The CPAP machines carried by flyers should be battery-powered. It should fit under the seat. Passengers can not keep it in the overhead bin.

Air Cairo Fleet Information 

The fleet of the  Air Cairo consists of the following aircraft: 

Airbus A320-200Airbus A320neoATR 72-600Embraer 190

Related Air Cairo Offices in Kazakhstan

Flyers can also approach other Air Cairo Offices in Kazakhstan to get assistance related to their travel queries. Below are the details: 

Conclusion! 

With services ranging from managing reservations, seat selection, information on boarding rules, and flight status to handling complaints post-flight, the Air Cairo Astana Office of assists flyers with before and after travel needs. By getting comprehensive guidance from the officials, travellers can get all the important details on all the relevant rules and policies and have a smooth journey! 

Worldwide Air Cairo offices can also be found here.

Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.

FAQs

What is the address of the Air Cairo Office in Astana? 

The address of the Astana office is Qabanbay Batyr Ave, Astana 020000, Kazakhstan.

How can I contact the Air Cairo Astana Office? 

The contact number of the office is +7 7172 70 29 99.

How can I contact the Air Cairo head office? 

Connect with the Air Cairo head Office by dialing +20 2 26955555.

What are the business hours of the Air Cairo’s Astana Office in Kazakhstan? 

The Astana office operates for 24 Hours, 7 Days a Week.

Can I take my own oxygen cylinders on the flight? 

No, generally, flyers are advised to use the oxygen supplied by the airline only. For collecting more information, connect with the Air Cairo City Office in Astana. 

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