At the Emirates Cape Town Office, travellers flying to/from Cape Town can thoroughly prepare for their travel. The office representatives provide various services that range from flight booking, ticket cancellation, rescheduling, refunds to loyalty program enrollment, airlines policy guidance and beyond. The Cape Town office staff also helps the passengers by informing them on required documents and entry rules for domestic and international tours. Flyers can resolve their queries by contacting the officials during the operating hours.
This guide offers the essential contact details of the office, helping passengers simplify their travel preparation.
With the help of the table below, you can get all the authentic contact details of the Emirates Office in Cape Town:
| Emirates Cape Town Office Address | Ground Floor Convention Towers, Cnr Walter Sisulu Avenue and Heerengracht Street, Foreshore, Cape Town, 8001, South Africa |
| Cape Town Office Phone Number | +27103440608 |
| Working Hours | 24 Hours |
| Emirates Customer Service Number | +971600555555 |
| Email Address | security@emirates.com |
The below given table below offers you all the information about the airport used by Emirates Cape Town in South Africa
| Airport Name | Cape Town International Airport |
| Emirates Cape Town Airport Address | Matroosfontein, Cape Town, 7490, South Africa |
| Airport Plus Code | 2HJX+FW Matroosfontein, Cape Town, South Africa |
| Cape Town Airport Phone Number | +27 21 937 1200 |
Refer to the Cape Town Office map for precise location:
The following are the details of Emirates at Cape Town airport terminal:
| Airport Code(IATA) | CPT |
| Terminal | International Terminal |
The Emirates Cape Town Office, South Africa offers wide range of services to its passengers, focusing on making journey hassle-free & smooth. Following are the services provided by the Cape Town Office:
| Flight ticket booking & reservations | Emirates Airlines Baggage allowance |
| Manage booking | Flight Status Updates |
| In-flight Services | Special service requests |
| Flight Delays and Cancellations | Seat selection |
| General enquiries & complaints | Seat Comfort and Travel Amenities |
| Medical assistance | Emirates airlines baggage policy |
| Choosing a flight route | Ticket cancellations & refunds |
| Infants/children & pets | Emirates Airlines Pregnancy Policy |
| Visa Information | Beauty Hub |
The important contact details of the Emirates Headquarters are as follows:
| Emirates Headquarters Address | Garhoud Area – opposite to Airport Terminal 3 – Dubai – United Arab Emirates |
| Emirates Airlines Contact Number Dubai (HQ) | +971 4 708 1111 |
If you want to keep yourself updated about the Emirates Airlines, ensure that you keep a tab on the following links :
| Official Website | www.emirates.com |
| Online Check-in | www.emirates.com/online-check-in |
| Emirates Airlines Flight Status tracker | www.emirates.com/flight-status |
| Emirates Airlines check in baggage | www.emirates.com/checked-baggage |
Let’s know about the services that offer optimum convenience to passengers with the help of the following pointers:
Instant upgrades using Skywards Miles
Complimentary lounge access for elite members
Priority services
Family pooling of miles
The details of the aircraft fleet available with Emirates is mentioned below:
| Airbus A350-900 | Airbus A380-800 | Boeing 777-200LR | Boeing 777-300ER |
| Boeing 777-9 | Boeing 787-8 | Boeing 787-10 |
Emirates passengers flying to/from South Africa can contact the Emirates Cape Town Office for various requirements. The office not only offers solutions regarding booking, compensation, and reward programs but also more. Travelers can seek assistance at the Cape Town city office before and after their flight for a hassle-free travel experience.
Note: All the information shared on this page is based on publicly available resources and is provided for general reference & traveler convenience.
Customers can connect with Cape Town office staff by calling on the number +27103440608
Yes, from in-flight entertainment to Wi-Fi availability, the airline offers various exclusive services to the passengers.
Yes, the Cape Town office offers car rental assistance. But, travelers need to confirm it by contacting the office staff to stay out of any travel hassles.
Yes, you can book accommodation services with the airline or its partners.
Emirates Skywards is the loyalty program of Emirates.
Customers can contact the Cape Town office during workig hours. Travelers who are seeking 24/7 assistance can connect with the airline through their customer service number for any travel related concerns.
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