Emirates Colombo Office in Sri Lanka

The Emirates Colombo Office serves as a key point of assistance for travellers flying from Colombo. It helps passengers with their travel plans by providing information on essential services and policies such as flight reservations, ticket modifications, cancellations, general fare-related inquiries, airline policies, and many more things. The helping staff of the Colombo city office clarifies the doubts of flyers on various things and guides them on travel related matters.

Get Connected to the Emirates Colombo Office in Sri Lanka! 

The contact details of the Emirates Office in Colombo are listed as follows:

Emirates Colombo Office AddressNo 75, Hemas House, 7th floor, Braybrooke Place, Colombo 200200
Colombo Office Phone Number+94114704070
Working Hours 24 Hours
Emirates Customer Care Number+971600555555
Email Addresssecurity@emirates.com

Colombo Airport Contacts Details

The below given table below offers you all the information about the airport used by Emirates in Colombo, Sri Lanka

Airport Name Colombo Bandaranaike International Airport
Colombo Airport Address Airport and Aviation Services (Sri Lanka) (Private) Limited, Canada Friendship Rd, Katunayake 11450, Sri Lanka
Airport Plus Code5VJM+3M Katunayake, Sri Lanka
Colombo Airport Phone Number+94 112 264 444

Airport Map 

The detailed map of the Emirates Airport is given below for reference:

Terminal Used by Emirates at the Airport 

Find the correct details of the Emirates DUR Terminal at the Colombo airport through the table below:

Airport Code(IATA)CMB
TerminalTerminal 1

Services Offered by Emirates Colombo Office

The Emirates Colombo Office offers a number of services to its customers. Take a look at the table below:

Flight ticket booking & reservationsEmirates Airlines Baggage allowance
Manage bookingFlight Status Updates
In-flight ServicesSpecial service requests
Flight Delays and CancellationsSeat selection
General enquiries & complaintsSeat Comfort and Travel Amenities
Medical assistanceEmirates airlines baggage policy
Choosing a flight route Ticket cancellations & refunds
Infants/children & petsEmirates Airlines Pregnancy Policy
Visa InformationBeauty Hub

Emirates Airlines Headquarters Location Contact Details

Seek the solutions to your travel queries by contacting the Emirates Headquarters through the details mentioned below:

Headquarters Address Garhoud Area – opposite to Airport Terminal 3 – Dubai – United Arab Emirates
Emirates Airlines Contact Number Dubai (HQ)+971 4 708 1111

Useful Links For Frequent Travelers of Emirates: 

As an informed passenger, travellers should be aware of the latest happenings in the air world. The links mentioned below help you keep yourself updated with the latest information:

Official Website www.emirates.com
Online Check-in www.emirates.com/online-check-in
Emirates Airlines Flight Status trackerwww.emirates.com/flight-status
Emirates Airlines check in baggagewww.emirates.com/checked-baggage

Special Features Offered by Emirates 

Let’s know about the services that offer optimum convenience to passengers with the help of the following pointers: 

  • Emirates A380 Onboard Shower Spa: First-class passengers can enjoy one of the most iconic features on an Emirates flight. The A380 Shower Spa allows passengers to freshen up at 40,000 feet. These features include perks like Temperature-controlled showers, Heated floors, Premium luxury toiletries, and Concierge-style assistance. 
  • Fully Private First-Class Suites With Virtual Windows: The Emirates Colombo Office, Sri Lanka offers floor-to-ceiling privacy and even virtual windows for middle seats on its Boeing 777 First Class Suites. The feature of zero-gravity seating offered on the first-class cabins is inspired by NASA. 
  • Emirates ICE: Emirates ICE is the award-winning entertainment system of the airline. It is recognised as the best in-flight entertainment system in the world. Enjoy Live news, sports, and real-time flight updates with 6,500+ channels. It offers a wide range of movies, TV, music, and games. 
  • Emirates Skywards: The members of Emirates Skywards, the loyalty program of the airline, get access to exclusive features and perks. These perks are as follows:

Instant upgrades using Skywards Miles

Complimentary lounge access for elite members

Priority services

Family pooling of miles

Fleet Overview Of Emirates Aircrafts 

Having the knowledge about the aircraft used by the office will also help you in deciding your journey in the best possible way. The table below shows the aircraft models used by the office:

Airbus A350-900Airbus A380-800Boeing 777-200LRBoeing 777-300ER
Boeing 777-9Boeing 787-8Boeing 787-10

By seeking assistance at the Emirates Colombo Office, passengers can collect significant information and prepare for their travel accordingly. From services to flight rules and other procedures, they can get complete assistance at the office.

Frequently Asked Travel Queries:

What is the Phone Number of Emirates Office in Colombo, Sri Lanka? 

The Customers can call on the phone number -(+27103440608) to connect with the Colombo office staff during working hours. 

Will the Colombo office help me in my long-haul journey if I have connecting flights?

Yes, the office offers you extensive guidance on how you can manage your connecting flights on a long-haul journey.

Can I get assistance with my delayed baggage? 

Yes, the Colombo office also offers home delivery of your baggage when it arrives. 

Will the Colombo office assist me in pet travel? 

Yes, the office assists you in pet travel. 

Can I make flight changes and modifications at the Colombo city office? 

Yes, you can make flight changes and modifications. 

Does the Colombo Office of Emirates offer additional services in Sri Lanka? 

Yes, keep checking the link to Travel Extras mentioned above to be aware of the additional services of the office.

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