Air Astana Şymkent Office in Kazakhstan

Air Astana passengers having their domestic and international flights from Kazakhstan can approach the Air Astana Şymkent Office for travel-related queries. At the office, flyers can get a variety of services like ticket booking, modifications, flight schedule information, meal requests, and special arrangements, along with getting correct information on airline policies. For making any query, travellers can directly visit the Şymkent office. Furthermore, they can also connect with the Office employees through phone or email to resolve their queries.

Air Astana Şymkent Office: Location & Contact Details 

Below are the essential contact details of the Air Astana Office in Şymkent:

Air Astana Şymkent Office AddressDmaar plaza, ул.Афросиаб, 8A. Бизнес центр, Tashkent, Uzbekistan
Şymkent Office Phone Number+998712059229
Working Hours 24 Hours
Email Addresscall.centre@airastana.com
Air Astana Customer Service+ 7 (717) 258 44 77

Airport Details of Air Astana in Şymkent

For the details of the Şymkent airport, refer to the table below: 

Airport Name Shymkent International Airport
Air Astana Şymkent Airport AddressShymkent, Kazakhstan
Airport Plus Code9F8V+F7V
Şymkent Airport Phone Number +7 7252 45 50 31

Airport Location Map 

The airport location map is attached below for reference:

Air Astana Terminal at Şymkent Airport Details 

The details of the Air Astana  CIT Terminal at Şymkent airport are given below: 

Airport Code (IATA)CIT
Terminal Used By Air AstanaTerminal A

Services Provided by the Air Astana Şymkent Office

The Air Astana Şymkent Office provides the following services

Wi-Fi FacilitySpecial AssistanceFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance
Travelling with FamilyCabin baggage allowanceWeb Check-in
Seat selectionBusiness ClassIn-Flight Meals
Special BaggageAirport LoungesCarriage of Special Equipment
Booking & SalesOnline Check-inDelayed Flights
Airport FacilitiesAmenitiesSpecial Meals
Check-in procedureAssistance DogsFlight Ticket Booking

Contact Details of Air Astana Headquarters  

The contact details of the Air Astana head office are given below: 

Air Astana Headquarters Address4A Zakarpatskaya street, Almaty 050039, Kazakhstan
Air Astana Contact Number+7 (727) 258 41 35/36
Fax Number+7 (727) 259 87 01

Quick Helpful Links for Air Astana Travellers 

Air Astana passengers can get some helpful links as follows: 

Official Website airastana.com
Air Astana Online Check-in airastana.com/check-in
Air Astana Baggage Allowanceairastana.com/baggage-allowance
Air Astana Special Assistancehelp.airastana.com/en-gb

Identity Verification Rules for Air Astana Flyers 

The following are some identity verification rules that Air Astana passengers should keep in mind. Refer to the Air Astana City Office for a detailed overview: 

  • Flyers may be required to show identification at multiple checkpoints. 

  • Passengers can face random security questioning. 

  • If a traveller provides fake information, they could face a fake denial. 

Air Astana Fleet Information 

The fleet of Air Astana is as follows: 

Boeing Airbus 
Boeing 767-300ERAirbus A320neo
Boeing 787-9Airbus A321-200

Conclusion! 

By offering a range of services, the Air Astana Şymkent Office becomes a guiding point for Air Astana flyers. The services offered by the office include ticket booking to fare quotation, meal preferences, and document verification. The office employees help travellers go through every stage of their pre-flight process seamlessly. By collecting the contact details of the Şymkent office, flyers can access these travel services whenever required.. 

Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.

Frequently Asked Travel Queries:

What is the Office address of the Air Astana in Şymkent? 

The Şymkent office address is located at:- Dmaar plaza, ул.Афросиаб, 8A. Бизнес центр, Tashkent, Uzbekistan

What are the operating hours of the Şymkent Office of Air Astana? 

The operating hours of the Air Astana’s Şymkent Office is :- 24 Hours

What is the phone number of the  Air Astana head office? 

The phone number of the Air Astana headquarters is +7 (727) 258 41 35/36

Can I get a refund on non-refundable tickets? 

Flyers can not get a refund on non-refundable tickets. However, they can only get tax refunds if they cancel their ticket. 

How can I contact the Air Astana Office in Şymkent? 

The contact number of the Şymkent office is +998712059229

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