Air Astana Astana Office in Kazakhstan

Air Astana passengers having their domestic and international flights from Kazakhstan can approach the Air Astana Astana Office for travel-related queries. At the office, flyers can get a variety of services like ticket booking, modifications, flight schedule information, meal requests, and special arrangements, along with getting correct information on airline policies. For making any query, travellers can directly visit the Astana office. Furthermore, they can also connect with the Office employees through phone or email to resolve their queries.

Air Astana Astana Office: Location & Contact Details 

Below are the essential contact details of the Air Astana Office in Astana:

Air Astana Astana Office Address	st. Kunaeva 14B, RC “Nursaya-1”, 1st floor, office 26
Astana Office Phone Number	+7 (727) 244 44 77
Working Hours	Monday-Saturday, 09.00 – 18.00
Email Address	call.centre@airastana.com
Air Astana Customer Service	+ 7 (717) 258 44 77

Airport Details of Air Astana in Astana

For the details of the Astana airport, refer to the table below: 

Air Astana Astana Office Address	Astana International Airport
Astana Office Phone Number	Qabanbay Batyr Ave, Astana 020000, Kazakhstan
Airport Plus Code	2FH7+68 Astana, Kazakhstan
Contact Number	+7 7172 70 29 99

Airport Location Map 

The airport location map is attached below for reference:

Air Astana Terminal at Astana Airport Details 

The details of the Air Astana NQZ Terminal at Astana airport are given below: 

Airport Code (IATA)	NQZ
Terminal Used By Air Astana	Single Terminal

Services Provided by the Air Astana Astana Office

The Air Astana Astana Office provides the following services: 

Wi-Fi Facility	Special Assistance	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance
Travelling with Family	Cabin baggage allowance	Web Check-in
Seat selection	Business Class	In-Flight Meals
Special Baggage	Airport Lounges	Carriage of Special Equipment
Booking & Sales	Online Check-in	Delayed Flights
Airport Facilities	Amenities	Special Meals
Check-in procedure	Assistance Dogs	Flight Ticket Booking

Contact Details of Air Astana Headquarters  

The contact details of the Air Astana head office are given below: 

Air Astana Headquarters Address	4A Zakarpatskaya street, Almaty 050039, Kazakhstan
Air Astana Contact Number	+7 (727) 258 41 35/36
Fax Number	+7 (727) 259 87 01

Quick Helpful Links for Air Astana Travellers 

Air Astana passengers can get some helpful links as follows: 

Official Website	airastana.com
Air Astana Online Check-in	airastana.com/check-in
Air Astana Baggage Allowance	airastana.com/baggage-allowance
Air Astana Special Assistance	help.airastana.com/en-gb

Identity Verification Rules for Air Astana Flyers 

The following are some identity verification rules that Air Astana passengers should keep in mind. Refer to the Air Astana City Office for a detailed overview: 

• Flyers may be required to show identification at multiple checkpoints. 
  
  
• Passengers can face random security questioning. 
  
  
• If a traveller provides fake information, they could face a fake denial. 

Air Astana Fleet Information 

The fleet of Air Astana is as follows: 

Boeing	Airbus
Boeing 767-300ER	Airbus A320neo
Boeing 787-9	Airbus A321-200

Other Air Astana offices in Kazakhstan

If you find flying with Air Astana pleasant, know about the other  Air Astana offices in various countries as below. This way, you can make flying hassle-free regardless of which location you have to fly from. Take a look at the table given below:

• Air Astana Aqtau Office
  
• Air Astana Aqtobe Office

Conclusion! 

By offering a range of services, the Air Astana Astana Office becomes a guiding point for Air Astana flyers. The services offered by the office include ticket booking to fare quotation, meal preferences, and document verification. The office employees help travellers go through every stage of their pre-flight process seamlessly. By collecting the contact details of the Astana office, flyers can access these travel services whenever required.. 

Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.

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