Air Astana Almaty Office in Kazakhstan

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Air Astana passengers having their domestic and international flights from Kazakhstan can approach the Air Astana Almaty Office for travel-related queries. At the office, flyers can get a variety of services like ticket booking, modifications, flight schedule information, meal requests, and special arrangements, along with getting correct information on airline policies. For making any query, travellers can directly visit the Almaty office. Furthermore, they can also connect with the Office employees through phone or email to resolve their queries.

Air Astana Almaty Office: Location & Contact Details

Below are the essential contact details of the Air Astana Office in Almaty:

Air Astana Almaty Office Address	Mailin St 2, Almaty 050039, Kazakhstan
Almaty Office Phone Number	+7 (727) 244 44 77
Working Hours	24 Hours
Email Address	call.centre@airastana.com
Air Astana Customer Service	+ 7 (717) 258 44 77

Airport Details of Air Astana in Almaty

For the details of the Almaty airport, refer to the table below:

Airport Name	Almaty International Airport
Air Astana Almaty Airport Address	Mailin St 2, Almaty 050039, Kazakhstan
Airport Plus Code	82W6+MP Almaty, Kazakhstan
Almaty Airport Phone Number	+7 7272 28 00 19

Airport Location Map

The airport location map is attached below for reference:

Air Astana Terminal at Almaty Airport Details

The details of the Air Astana ALA Terminal at Almaty airport are given below:

Airport Code (IATA)	ALA
Terminal Used By Air Astana	Terminal T2

Services Provided by the Air Astana Almaty Office

The Air Astana Almaty Office provides the following services:

Wi-Fi Facility	Special Assistance	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance
Travelling with Family	Cabin baggage allowance	Web Check-in
Seat selection	Business Class	In-Flight Meals
Special Baggage	Airport Lounges	Carriage of Special Equipment
Booking & Sales	Online Check-in	Delayed Flights
Airport Facilities	Amenities	Special Meals
Check-in procedure	Assistance Dogs	Flight Ticket Booking

Contact Details of Air Astana Headquarters

The contact details of the Air Astana head office are given below:

Air Astana Headquarters Address	4A Zakarpatskaya street, Almaty 050039, Kazakhstan
Air Astana Contact Number	+7 (727) 258 41 35/36
Fax Number	+7 (727) 259 87 01

Quick Helpful Links for Air Astana Travellers

Air Astana passengers can get some helpful links as follows:

Official Website	airastana.com
Air Astana Online Check-in	airastana.com/check-in
Air Astana Baggage Allowance	airastana.com/baggage-allowance
Air Astana Special Assistance	help.airastana.com/en-gb

Identity Verification Rules for Air Astana Flyers

The following are some identity verification rules that Air Astana passengers should keep in mind. Refer to the Air Astana City Office for a detailed overview:

Flyers may be required to show identification at multiple checkpoints.
Passengers can face random security questioning.
If a traveller provides fake information, they could face a fake denial.

Air Astana Fleet Information

The fleet of Air Astana is as follows:

Boeing	Airbus
Boeing 767-300ER	Airbus A320neo
Boeing 787-9	Airbus A321-200

Other Air Astana offices in Kazakhstan

If you find flying with Air Astana pleasant, know about the other Air Astana offices in various countries as below. This way, you can make flying hassle-free regardless of which location you have to fly from. Take a look at the table given below:

Conclusion!

By offering a range of services, the Air Astana Almaty Office becomes a guiding point for Air Astana flyers. The services offered by the office include ticket booking to fare quotation, meal preferences, and document verification. The office employees help travellers go through every stage of their pre-flight process seamlessly. By collecting the contact details of the Almaty office, flyers can access these travel services whenever required..

Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.

Frequently Asked Travel Queries:

What is the Office address of the Air Astana in Almaty?

The Almaty office address is located at:- Mailin St 2, Almaty 050039, Kazakhstan

What are the operating hours of the Almaty Office of Air Astana?

The operating hours of the Air Astana’s Almaty Office is :- 24 Hours

What is the phone number of the Air Astana head office?

The phone number of the Air Astana headquarters is +7 (727) 258 41 35/36

Can I get a refund on non-refundable tickets?

Flyers can not get a refund on non-refundable tickets. However, they can only get tax refunds if they cancel their ticket.

How can I contact the Air Astana Office in Almaty?

The contact number of the Almaty office is +7 (727) 244 44 77