Air China Melbourne Office in Australia

The Air China Melbourne Office provides services like ticket reservations, cancellations, rebooking, compensation, complaint handling, and much more to Air China passengers. The flyers can know about all the phases of their travel by getting the necessary information on various airline rules, processes, and procedures. Furthermore, travelers can contact the Melbourne office through various means. Flyers who want to visit the office and have face-to-face interaction with the officials to resolve their queries can take the help of the information available in this guide.. 

Air China Melbourne Office: Location & Contact Details

Flyers can reach out to the Air China Melbourne Office with the help of the following details:

Air China Melbourne Office Address	L31 570 Bourke Street, Melbourne, VIC.3000, Australia
Melbourne Office Contact Number	+61-3-86025555
Working Hours	Monday to Sunday: 24 Hours
Email Address	melddca@airchina.com.au
Fax Number	+61-3-96420235
Air China Customer Service Number	+86-10) 95583

Airport Information of Air China in Melbourne

Here are the official details of the Melbourne airport: 

Airport Name	Melbourne Airport
Air China Melbourne Airport Address	Terminal 2 – International, Arrival Dr, Melbourne Airport VIC 3045, Australia
Melbourne Airport Phone Number	+61392971600

Melbourne Airport Location Map 

The location map of the Melbourne airport is provided below: 

Air China Terminal at Melbourne Airport

The details of the Air China MEL Terminal at Melbourne airport are given below: 

Airport Code	MEL
Terminal Used By Air China	T2

Services Provided by the Air China Melbourne Office

The Air China passengers can approach the Melbourne Office of Air China to seek the following services: 

Flight Reservations	Ticket Reissuance
Refund Processing	Ancillary Sales
Special Assistance Requests	Loyalty Program Management
Group Bookings	Visa & Document Verification
Corporate Account Management	Travel Agency Assistance
Cargo & Logistics Inquiries	Wheelchair Assistance
Unaccompanied minor travel requirements	Special Meal requests
Specific Medical Requirements (MEDIF)	Frequent flyer program enrollment
Redeeming miles for use	Updating FFP profile information
Recovering missing miles from past flights	Pre-payment for excess baggage
Information on prohibited items	Lost/delayed baggage claims

Contact Details of Air China Headquarters  

Below are the contact details of the Air China head office: 

Air China Headquarters Address	No. 30, Tianzhu Road, Shunyi District, Beijing, 101312, China
Air China Contact Number	+86 10 61461049
Air China Email Address	customer.relations@airchina.us

Quick Helpful Links for Air China Travelers 

The following links can be helpful for Air China passengers in their pre-flight preparations: 

Official Website	www.airchina.us
Air China Flight Status	www.airchina.us/US/flight-status
Air China Online check in	www.airchina.com.cn/booking/service/checkin
Air China Baggage Restriction	www.airchina.us/US/Baggage-Restrictions

Duty-free Liquid Purchase Rules for Air China Travellers

If Air China passengers buy a bottle of liquor or water at a Duty-Free shop in an international airport (after security), they can not consume it on the plane. They can only take it to a connecting flight if it is in a sealed “Security Tamper-Evident Bag” (STEB). Additionally, the receipt should also be visible. The liquid will be confiscated at the next checkpoint if the bag is opened or broken. 

Air China Fleet Information 

The following are the fleet details of the Air China:

Airbus

• A319

• A320

• A321

• A330

• A350

Boeing

• B737

• B747

• B777

• B787

Comac

• C919

• C909 

Conclusion! 

By offering all the core services ranging from reservations, cancellations, refund requests, reward program, compensation, along with many more, the Air China Melbourne Office helps flyers complete all the stages of their journey smoothly. By getting proper information on rules and regulations and other things, the travellers can make the preparations accordingly. 

Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.

FAQs Section