The Air China Seoul Office provides services like ticket reservations, cancellations, rebooking, compensation, complaint handling, and much more to Air China passengers. The flyers can know about all the phases of their travel by getting the necessary information on various airline rules, processes, and procedures. Furthermore, travelers can contact the Seoul office through various means. Flyers who want to visit the office and have face-to-face interaction with the officials to resolve their queries can take the help of the information available in this guide..
Flyers can reach out to the Air China Seoul Office with the help of the following details:
| Air China Seoul Office Address | 2F, HanSan Building 115, SeoSoMun-Ro Jung-Gu, Seoul Korea 04515 |
| Seoul Office Contact Number | 82-2-774 6886 |
| Working Hours | Monday to Sunday: 24 Hours |
| Email Address | ffp@airchina.com |
| Air China Customer Service Number | +86-10) 95583 |
Here are the official details of the Seoul airport:
| Airport Name | Incheon International Airport |
| Air China Seoul Airport Address | 272 Gonghang-ro, Jung-gu, Incheon, South Korea |
| Seoul Airport Phone Number | +8215772600 |
The location map of the Seoul airport is provided below:
The details of the Air China ICN Terminal at Seoul airport are given below:
| Airport Code | ICN |
| Terminal Used By Air China | Terminal 1 |
The Air China passengers can approach the Seoul Office of Air China to seek the following services:
| Flight Reservations | Ticket Reissuance |
| Refund Processing | Ancillary Sales |
| Special Assistance Requests | Loyalty Program Management |
| Group Bookings | Visa & Document Verification |
| Corporate Account Management | Travel Agency Assistance |
| Cargo & Logistics Inquiries | Wheelchair Assistance |
| Unaccompanied minor travel requirements | Special Meal requests |
| Specific Medical Requirements (MEDIF) | Frequent flyer program enrollment |
| Redeeming miles for use | Updating FFP profile information |
| Recovering missing miles from past flights | Pre-payment for excess baggage |
| Information on prohibited items | Lost/delayed baggage claims |
Below are the contact details of the Air China head office:
| Air China Headquarters Address | No. 30, Tianzhu Road, Shunyi District, Beijing, 101312, China |
| Air China Contact Number | +86 10 61461049 |
| Email Address | customer.relations@airchina.us |
The following links can be helpful for Air China passengers in their pre-flight preparations:
| Official Website | www.airchina.us |
| Air China Flight Status | www.airchina.us/US/flight-status |
| Air China Online check in | www.airchina.com.cn/booking/service/checkin |
| Air China Baggage Restriction | www.airchina.us/US/Baggage-Restrictions |
If Air China passengers buy a bottle of liquor or water at a Duty-Free shop in an international airport (after security), they can not consume it on the plane. They can only take it to a connecting flight if it is in a sealed “Security Tamper-Evident Bag” (STEB). Additionally, the receipt should also be visible. The liquid will be confiscated at the next checkpoint if the bag is opened or broken.
The following are the fleet details of the Air China:
Airbus
Boeing
Comac
By offering all the core services ranging from reservations, cancellations, refund requests, reward program, compensation, along with many more, the Air China Seoul Office helps flyers complete all the stages of their journey smoothly. By getting proper information on rules and regulations and other things, the travellers can make the preparations accordingly.
Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.
The address of the Seoul office is located at:- 2F, HanSan Building 115, SeoSoMun-Ro Jung-Gu, Seoul Korea 04515.
The contact number of the Seoul office is (82-2-774 6886).
The working hours of the Air China’s City Office in Seoul are from Monday to Sunday: 24 Hours.
The Air China headquarters is located at No. 30, Tianzhu Road, Shunyi District, Beijing, 101312, China.
Yes. Flyers can take their duty-free liquid in a connecting flight only if they are in a Security Tamper-Evident Bag.
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