Air China Urumchi Office in China

The Air China Urumchi Office provides services like ticket reservations, cancellations, rebooking, compensation, complaint handling, and much more to Air China passengers. The flyers can know about all the phases of their travel by getting the necessary information on various airline rules, processes, and procedures. Furthermore, travelers can contact the Urumchi office through various means. Flyers who want to visit the Urumchi office and have face-to-face interaction with the officials to resolve their queries can take the help of the information available in this guide.. 

Air China Urumchi Office: Location & Contact Details

Flyers can reach out to the Air China Urumchi Office with the help of the following details:

Air China Urumchi Office Address	1st Floor, Chenjian Building, No. 163, Nanhu Road, Urumchi 830063
Urumchi Office Contact Number	+86-991-4647188, +86-991-4647288
Working Hours	Monday to Sunday: 24 Hours
Email Address	ffp@airchina.com
Air China Customer Service Number	+86-10) 95583

Airport Information of Air China in Urumchi

Here are the official details of the Urumchi airport: 

Airport Name	Ürümqi Diwopu International Airport
Urumchi Airport Address	1341 Ying Bin Lu, Xin Shi Qu, Ürümqi, Xinjiang, China, 830000
Urumchi Airport Phone Number	+8699196556

Urumchi Airport Location Map 

The location map of the Urumchi airport is provided below: 

Air China Terminal at Urumchi Airport

The details of the Air China URC Terminal at Urumchi airport are given below: 

Airport Code	URC
Terminal Used By Air China	Terminal T2

Services Provided by the Air China Urumchi Office

The Air China passengers can approach the Urumchi Office of Air China to seek the following services: 

Flight Reservations	Ticket Reissuance
Refund Processing	Ancillary Sales
Special Assistance Requests	Loyalty Program Management
Group Bookings	Visa & Document Verification
Corporate Account Management	Travel Agency Assistance
Cargo & Logistics Inquiries	Wheelchair Assistance
Unaccompanied minor travel requirements	Special Meal requests
Specific Medical Requirements (MEDIF)	Frequent flyer program enrollment
Redeeming miles for use	Updating FFP profile information
Recovering missing miles from past flights	Pre-payment for excess baggage
Information on prohibited items	Lost/delayed baggage claims

Contact Details of Air China Headquarters  

Below are the contact details of the Air China head office: 

Air China Headquarters Address	No. 30, Tianzhu Road, Shunyi District, Beijing, 101312, China
Air China Contact Number	+86 10 61461049
Email Address	customer.relations@airchina.us

Quick Helpful Links for Air China Travelers 

The following links can be helpful for Air China passengers in their pre-flight preparations: 

Official Website	www.airchina.us
Air China Flight Status	www.airchina.us/US/flight-status
Air China Online check in	www.airchina.com.cn/booking/service/checkin
Air China Baggage Restriction	www.airchina.us/US/Baggage-Restrictions

Duty-free Liquid Purchase Rules for Air China Travellers

If Air China passengers buy a bottle of liquor or water at a Duty-Free shop in an international airport (after security), they can not consume it on the plane. They can only take it to a connecting flight if it is in a sealed “Security Tamper-Evident Bag” (STEB). Additionally, the receipt should also be visible. The liquid will be confiscated at the next checkpoint if the bag is opened or broken. 

Air China Fleet Information 

The following are the fleet details of the Air China:

Airbus

• A319

• A320

• A321

• A330

• A350

Boeing

• B737

• B747

• B777

• B787

Comac

• C919

• C909 

Conclusion! 

By offering all the core services ranging from reservations, cancellations, refund requests, reward program, compensation, along with many more, the Air China Urumchi Office helps flyers complete all the stages of their journey smoothly. By getting proper information on rules and regulations and other things, the travellers can make the preparations accordingly. 

Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.

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