Air New Zealand Taipei Office in Taiwan

The Air New Zealand Taipei Office is a reliable point of contact for Air New Zealand passengers, assisting them with various flight-related services. From ticket booking to name changes, seat selection, cancellations, and providing relevant information on fare rules and airline policies, the Taipei office professionals thoroughly help flyers to prepare for their journey. Travellers can also seek clarification on travel rules, baggage policies, and required documentation by contacting the Taipei office employees during operating hours.

Passengers can get the necessary contact details of the Taipei office here.

Key Details of Air New Zealand Taipei Office

Learn about the Air New Zealand Office in Taipei with the following information:

Air New Zealand Taipei Office AddressNo. 9號, Hangzhan S Rd, Dayuan District, Taoyuan City, Taiwan 33758
Taipei Office Phone Number0080 185 2038
Operating Hours 24 Hours, 7 Days a Week
Email Addressresasia@airnz.co.nz
Air New Zealand Customer Care Number+1800 132 476

Taipei Airport Information 

The table offers important details of the Air New Zealand Office at Taipei Airport, including location and airport code:

Airport Name Taiwan Taoyuan International Airport
Taipei Airport AddressNo. 9號, Hangzhan S Rd, Dayuan District, Taoyuan City, Taiwan 33758
Airport Plus Code36JJ+5F 三石里 Taiwan, Taoyuan City, Dayuan District
Taipei Airport Phone Number+886 3 306 2000

Airport Map

Passengers visiting the office for assistance may take the Air New Zealand Taipei Office location reference from the map attached below:

Air New Zealand terminal at Taipei Airport 

Flyers may get the essential details of the Air New Zealand Terminal at Taipei Airport from the table below:

Airport Code TPE
Airport Terminal Terminal 2
Contact Number0080 185 2038

Services offered by the Air New Zealand Taipei Office 

People can refer to the Air New Zealand Taipei Office to get assistance regarding the following services: 

Booking flight tickets Flight Schedule information 
Hold reservations Group Bookings 
Making changes in ticket Cabin class upgrades 
Name Corrections Splitting or Combining PNRs (Passenger Name Records) 
Ticket cancellations Refund Processing 
Travel vouchers issuance Wheelchair Assistance 
Unaccompanied minor travel requirements Special Meal requests 
Specific Medical Requirements (MEDIF) Frequent flyer program enrollment 
Redeeming miles for use Updating FFP profile information 
Recovering missing miles from past flights Pre-payment for excess baggage 
Information on prohibited items Lost/delayed baggage claims 

Air New Zealand Headquarters: Contact Information   

Below are the contact details of the Air New Zealand head office: 

Air New Zealand Headquarters Address 185 Fanshawe Street, Auckland Central, Auckland 1010, New Zealand
Air New Zealand Headquarters Phone Number+64 9 357 3000
Working hoursMonday – Friday (09:00 am – 05:00 pm)

Quick helpful links for Air New Zealand travellers 

Air New Zealand passengers may prepare for their journey well with the help of the following links: 

Official websitewww.airnewzealand.com
Air New Zealand Flight Scheduleswww.airnewzealand.com/flight-schedules
Air New Zealand Check-inwww.airnewzealand.com/online-check-in
Air New Zealand Baggagewww.airnewzealand.com/baggage

Booking and Ticketing Policies according to Air New Zealand Taipei Office

The following are some of the ticket rules that flyers should be aware of while booking: 

  • Sequential Use of Tickets: When booking a flight ticket for a multi-leg journey, passengers must board their first flight. If flyers are not able to catch their very first flight, the connecting flights automatically get canceled. 

  • Minor Name Changes: The flyers can only make minor name changes to their ticket, e.g., some letters or fixing a typo. Air New Zealand does not allow name correction when transferring the ticket of a passenger to another. For doing so, cancellation and rebooking will be required. 

  • Unaccompanied Minor Age Limits: Children below 5 years of age are not allowed to travel alone. Children aged between 5 and 14 are required to take the ‘Unaccompanied Minor’ service of the airline. For this service, an amount is paid, and the guardian/ parents have to fill out a form.

Fleet Information of Air New Zealand

Below are the fleet details of the Air New Zealand:

Airbus A320-200Airbus A320neoAirbus A321neoATR 72-600
Boeing 777-300ERBoeing 787-9Boeing 787-10De Havilland Canada Dash 8-300

Conclusion! 

From offering various services like ticket booking, changes, cancellations, etc., and offering relevant policy information to passengers, the Air New Zealand Taipei Office helps flyers thoroughly. Air New Zealand travellers can make their journey smooth by making themselves aware of baggage rules, check-in procedures, and required documents with the help of the office employees.

Worldwide Air New Zealand offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and provided for general reference and traveler convenience.

Frequently Asked Questions by Travellers!

What is the address of the Air New Zealand Taipei Office?

The office address is No. 9號, Hangzhan S Rd, Dayuan District, Taoyuan City, Taiwan 33758.

What are the office hours of the Air New Zealand Office in Taipei, Taiwan?

The Taipei office operates for 24 Hours, 7 Days a Week.

What is the contact number of the Air New Zealand head office?

The contact number of Air New Zealand headquarters is +64 9 357 3000.

Will I get on-board snack and beverage service?

Travellers can check the official website of Air New Zealand to know if on-board snacks are available.

Can the office help me with ticket changes?

Yes. The office can help flyers with minor ticket changes. Though Air New Zealand does not allow passengers to change their entire names or transfer their ticket to someone else. For doing so, cancellation and rebooking will be required.

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