Flynas Jakarta Office in Indonesia

For travelers flying with Flynas, the Flynas Jakarta Office offers complete pre-flight assistance. The skilled office professionals guide the passengers on services like ticket booking, ticket updates, cancellations, fare-related queries, and flight updates. Additionally, the officials also help the flyers with complete information on check-in procedures, boarding guidelines, and travel documentation. Commuters can seek assistance by contacting the officials through a variety of means.

No matter whether flyers want to contact the office employees or want to visit the office directly, this guide offers all the relevant details.

Flynas Jakarta Office: Location & Contact Details

The table below provides important details on the Flynas Office in Jakarta:

Flynas Jakarta Office AddressPajang, Benda, Tangerang City, Banten, Indonesia
Jakarta Office Phone Number+62 021172
Operating Hours 24 Hours, 7 Days a Week
Email AddressCSU@flynas.com
Flynas Customer Care Number+966-11-261-1126 / +966-11-434-9000

Flynas Airport Information in Jakarta City Airport

Below are important details of Flynas at Jakarta airport:

Airport Name Soekarno–Hatta International Airport
Jakarta Airport AddressPajang, Benda, Tangerang City, Banten, Indonesia
Airport Plus CodeVMF3+CW Pajang, Tangerang City, Banten, Indonesia
Jakarta Airport Phone Number+62 021172

Airport Map

Find the office location details below:

Flynas terminal at Jakarta Airport

People can collect the important information on the Flynas CGK Terminal at Jakarta airport as follows:

Airport Code CGK
Airport Terminal Terminal 3
Contact Number+62 021172

Services offered by the Flynas Jakarta Office

Below are the details of the in-flight services offered by Flynas to its flyers:

Booking flight tickets Flight Schedule information 
Hold reservations Group Bookings 
Making changes in ticket Cabin class upgrades 
Name Corrections Unaccompanied minor travel requirements 
Ticket cancellations Refund Processing 
Travel vouchers issuance Wheelchair Assistance 
Specific Medical Requirements (MEDIF) Frequent flyer program enrollment 
Recovering missing miles from past flights Pre-payment for excess baggage 
Information on prohibited items Lost/delayed baggage claims 

Contact details of Flynas Headquarters  

From office address to fax number, the table below provides essential details of the Flynas Head Office:

Flynas Headquarters Address 6 Abi Bakr As Siddiq Rd, Ar Rabi, Unit No 8018, Riyadh 13317, Saudi Arabia
Flynas Headquarters Phone Number+966 9200 01234
Working hoursSunday – Thursday (09:00 am to 05:00 pm)

Quick helpful links for Flynas travellers

The Flynas links given below can help flyers before and after their flight:

Official websitewww.flynas.com
Flynas Flight Statuswww.flynas.com/flight-status
Flynas Check-inwww.flynas.com/online-checkin
Flynas Special Serviceswww.flynas.com/special-services

Onboard Regulations for Flynas Travellers 

Below are some of the rules and regulations that Flynas passengers have to follow onboard. Furthermore, flyers can also get more details by making their queries at the Flynas Jakarta Office: 

  • Alcohol Policy: Flynas is a dry airline. It prohibits the sale or consumption of alcohol onboard.
  • Smoking: Smoking (including e-cigarettes/vapes) is restricted in the cabin and lavatories. It is prohibited for flyers to tamper with smoke detectors and can be considered a severe offence.
  • Electronics: Flyers are advised to keep their mobile phones on “Flight Mode” or turned off throughout the flight. Passengers can use Bluetooth accessories. 

Flynas Fleet Details

The table below provides an overview of Flynas Fleet

Airbus A320-200Airbus A320neoAirbus A321XLRAirbus A330-300Airbus A330-900

Related Offices of Flynas Office in Indonesia

Know about other Flynas in Indonesia offices here:

Conclusion! 

By getting services like flight booking, cancellations, reward program assistance, seat selection, and more, the Flynas passengers can seamlessly prepare for their travel at the Flynas Jakarta Office. Whether travellers have special requirements or just want to get general travel information, the attentive office employees are always ready to help passengers make their air trip easy.

Worldwide Flynas offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and provided for general reference and traveler convenience.

Frequently Asked Questions by Travellers!

Where is the Flynas Office located in Jakarta?

The office address is Pajang, Benda, Tangerang City, Banten, Indonesia.

How can I contact the Flynas Jakarta Office?

Passengers can contact the office by dialing +62 021172.

What are the business hours of the Flynas Office in Jakarta, Indonesia?

The office operates for 24 Hours, 7 Days a Week.

What is the contact number of Flynas’ head office?

The contact number of the Flynas headquarters is +966 9200 01234.

Can I take my own alcohol on a Flynas flight?

No. Flynas is a dry airline and strictly prohibits the sale and use of alcohol on board. Contact the Flynas City Office to know about more such restrictions.

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