The Kenya Airways Harare Office assists passengers travelling to/from Zimbabwe with pre-flight arrangements like flight bookings, ticket changes, cancellations, and fare or policy-related information. Travellers can easily reach out to the officials by phone or can also choose to visit the office for an in-person consultation. This guide provides flyers with the contact details of the Harare Office.
The table below provides significant information regarding the Kenya Airways Harare Office:
| Kenya Airways Harare Office Address | 1st Floor ,Social Security Centre, S. S. C, Corner, A1, Harare, Zimbabwe |
| Harare Office Phone Number | +254 711 024747 |
| Working Hours | 24 Hours, 7 Days a Week |
| Email Address | customer.relations@kenya-airways.com |
| Kenya Airways Customer Service Number | +1-866-536-9224 |
Below is the office map for reference:
Below are the details of the Harare airport:
| Airport Name | Robert Gabriel Mugabe International Airport |
| Kenya Airways Harare Airport Address | Airport Rd, Harare, Zimbabwe |
| Airport Plus Code | 33HX+XM Harare, Zimbabwe |
| Harare Airport Phone Number | +263 77 213 2715 |
The following are the essential details of Kenya Airways HRE Terminal at Harare airport:
| Airport Code | HRE |
| Terminal Used By Kenya Airways | International Terminal |
| Terminal Phone Number | +254 711 024747 |
Flyers can make queries about the following services at the Kenya Airways City Office in Harare:
| Flight Reservations | Ticket Reissuance |
| Refund Processing | Ancillary Sales |
| Special Assistance Requests | Loyalty Program Management |
| Group Bookings | Visa & Document Verification |
| Corporate Account Management | Travel Agency Assistance |
| Cargo & Logistics Inquiries | Wheelchair Assistance |
| Unaccompanied minor travel requirements | Special Meal requests |
| Specific Medical Requirements (MEDIF) | Frequent flyer program enrollment |
| Redeeming miles for use | Updating FFP profile information |
| Recovering missing miles from past flights | Pre-payment for excess baggage |
| Information on prohibited items | Lost/delayed baggage claims |
Get the contact details of the Kenya Airways head office below:
| Kenya Airways Headquarters Address | Airport North Road, Embakasi, P.O. Box 19002 – 00501, Nairobi, Kenya |
| Kenya Airways Contact Number | +254 711 024 747 / +254 734 104 747 |
The Kenya Airways flyers may take the help of the following links to prepare for their air trip:
| Official Website | www.kenya-airways.com |
| Kenya Airways Flight Status | www.kenya-airways.com/flight-status |
| Kenya Airways Check-in | www.kenya-airways.com/check-in |
| Kenya Airways Baggage Rules | www.kenya-airways.com/baggage-information |
The Kenya Airways travellers have to adhere to the following rules:
The Kenya Airways uses the following aircraft in its fleet:
| Boeing 737-800 | Boeing 787-8 | Embraer E190 |
Passengers flying with Kenya Airway can approach the Harare Office to get assistance with available travel services like bookings, cancellations, refunds, and special requirements, along with clearing their general queries. The flyers can use various communication channels to reach out to the Kenya Airways Harare Office employees and help themselves in having a smooth travel experience!
Worldwide Kenya Airways offices can also be found here.
Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.
The Harare office address is based at 1st Floor ,Social Security Centre, S. S. C, Corner, A1, Harare, Zimbabwe.
The contact number of the Harare office is +254 711 024747.
The email address of the Kenya Airways headquarters is customer.relations@kenya-airways.com.
Yes, the office will assist you with corporate booking requirements.
The Harare office operates for 24 Hours, 7 Days a Week.
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