Kenya Airways Yaoundé Office in Cameroon

The Kenya Airways Yaoundé Office assists passengers travelling to/from Cameroon with pre-flight arrangements like flight bookings, ticket changes, cancellations, and fare or policy-related information. Travellers can easily reach out to the officials by phone or can also choose to visit the office for an in-person consultation. This guide provides flyers with the contact details of the Yaoundé Office. 

Kenya Airways Yaoundé Office: Location & Contact Details

The table below provides significant information regarding the Kenya Airways Yaoundé Office: 

Kenya Airways Yaoundé Office Address1077 Rue Ivy (B.P. 4273)Bonanjo, Douala – Cameroon
Yaoundé Office Phone Number+237 2 – 33 43 94 98
Working Hours 24 Hours, 7 Days a Week
Email Addresscustomer.relations@kenya-airways.com
Kenya Airways Customer Service Number+1-866-536-9224 

Airport Details of Kenya Airways in Yaoundé

Below are the details of the Yaoundé airport

Airport Name Yaoundé Nsimalen International Airport
Kenya Airways Yaoundé Airport AddressNsimalen, Yaoundé, Cameroon
Airport Plus CodePG7X+V4 Yaoundé, Cameroon
Yaoundé Airport Phone Number+237 2 22 23 36 02

Airport Location Map 

Below is the airport map for reference: 

Kenya Airways terminal at Yaoundé Airport

The following are the essential details of Kenya Airways NSI Terminal at Yaoundé airport: 

Airport Code NSI
Terminal Used By Kenya Airways Terminal 1A
Terminal Phone Number+237 2 – 33 43 94 98

Services offered by the Kenya Airways Yaoundé Office

Flyers can make queries about the following services at the Kenya Airways City Office in Yaoundé: 

Flight ReservationsTicket Reissuance
Refund ProcessingAncillary Sales
Special Assistance RequestsLoyalty Program Management
Group BookingsVisa & Document Verification
Corporate Account ManagementTravel Agency Assistance 
Cargo & Logistics InquiriesWheelchair Assistance 
Unaccompanied minor travel requirements Special Meal requests 
Specific Medical Requirements (MEDIF) Frequent flyer program enrollment 
Redeeming miles for use Updating FFP profile information 
Recovering missing miles from past flights Pre-payment for excess baggage 
Information on prohibited items Lost/delayed baggage claims 

Contact details of Kenya Airways Headquarters  

Get the contact details of the Kenya Airways head office below: 

Kenya Airways Headquarters AddressAirport North Road, Embakasi, P.O. Box 19002 – 00501, Nairobi, Kenya
Kenya Airways Contact Number +254 711 024 747 / +254 734 104 747

Quick helpful links for Kenya Airways travellers 

The Kenya Airways flyers may take the help of the following links to prepare for their air trip: 

Official Websitewww.kenya-airways.com
Kenya Airways Flight Status www.kenya-airways.com/flight-status
Kenya Airways Check-in www.kenya-airways.com/check-in
Kenya Airways Baggage Rules www.kenya-airways.com/baggage-information

Carry-on rules for Kenya Airways flyers for International flights 

The Kenya Airways travellers have to adhere to the following rules: 

  • Declare Food and Plant Products: Passengers will have to fill out a customs declaration form when flying internationally. Flyers can be charged with heavy fines if they lie about bringing in fresh fruit, vegetables, meat, or seeds. This fine is often in the thousands of dollars. Get more details by approaching the employees at the Kenya Airways City Office.
  • Medications: Passengers flying with prescribed medication should carry the prescription bottle with their name on it. Certain medications can be illegal in some countries even if they are legal where you bought them. 

Kenya Airways: Fleet Details

The Kenya Airways uses the following aircraft in its fleet

Boeing 737-800Boeing 787-8Embraer E190

Conclusion! 

Passengers flying with Kenya Airway can approach the Yaoundé Office to get assistance with available travel services like bookings, cancellations, refunds, and special requirements, along with clearing their general queries. The flyers can use various communication channels to reach out to the Kenya Airways Yaoundé Office employees and help themselves in having a smooth travel experience! 

Worldwide Kenya Airways offices can also be found here.

Note: All the details shared on this page are based on publicly available resources and are provided for general reference and traveler convenience.

FAQs

What is the address of the Kenya Airways Office in Yaoundé? 

The Yaoundé office address is based at 1077 Rue Ivy (B.P. 4273)Bonanjo, Douala – Cameroon. 

What is the of Kenya Airways Yaoundé Office Contact number? 

The contact number of the Yaoundé office is +237 2 – 33 43 94 98.

What is the email address of the Kenya Airways head office? 

The email address of the Kenya Airways headquarters is customer.relations@kenya-airways.com. 

Will the Yaoundé Office staff assist me with a corporate booking? 

Yes, the office will assist you with corporate booking requirements. 

What are the business hours of the KA Yaoundé Office? 

The Yaoundé office operates for 24 Hours, 7 Days a Week. 

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