Malaysia Airlines Hanoi Office in Vietnam

The Malaysia Airlines Hanoi Office helps flyers manage their flight tickets, cancellations, and refund requests, and more by providing a range of services, along with informing them about airline policies and procedures. The office offers detailed assistance to its customers on various travel issues. Beyond the standard ticketing services, the Hanoi Office also facilitates special travel requirements for unaccompanied minors, pet travel, and helps flyers manage their loyalty program account. To get clarity on their other queries, tourists can reach out to the office employees through various means of contacts..

Malaysia Airlines Hanoi Office: Location & Contact Details

The table below provides the location, contact, and other essential information of the Malaysia Airlines Office:

Malaysia Airlines Hanoi Office Address	12th Floor, Hong Ha Center, 25 Ly Thuong Kiet, Hoan Kiem District, Hanoi, Viet Nam
Hanoi Office Phone Number	+84 24 3275 4233
Operating Hours	24 Hours, 7 Days a Week
Email Address	customercare@malaysiaairlines.com
Malaysia Airlines Customer Service Number	+603-7843 3000

Details of the Malaysia Airlines Office at Hanoi Airport

The following are the important details of Malaysia Airlines City Office at the airport:

Airport Name	Noi Bai International Airport
Malaysia Airlines Hanoi Airport Address	Soc Son, Hanoi, Vietnam
Airport Plus Code	6R93+42 Soc Son, Hanoi, Vietnam
Hanoi Airport Phone Number	+84 24 3886 5047

Location Map

With the help of the map attached below, flyers may identify the nearby landmarks of the airport:

Malaysia Airlines Terminal at Hanoi Airport

Below are the details of Malaysia Airlines HAN Terminal at Hanoi airport:

Airport Code	HAN
Terminal Used By Malaysia Airlines	Terminal 2
Contact Number	+84 24 3275 4233

Services offered by the Malaysia Airlines Hanoi Office

The  Malaysia Airlines Office provides the following services:

Booking flight tickets	Flight Schedule information
Hold reservations	Group Bookings
Making changes in ticket	Cabin class upgrades
Name Corrections	Splitting or Combining PNRs (Passenger Name Records)
Ticket cancellations	Refund Processing
Travel vouchers issuance	Wheelchair Assistance
Unaccompanied minor travel requirements	Special Meal requests
Specific Medical Requirements (MEDIF)	Frequent flyer program enrollment
Redeeming miles for use	Updating FFP profile information
Recovering missing miles from past flights	Pre-payment for excess baggage
Information on prohibited items	Lost/delayed baggage claims

Contact details of Malaysia Airlines Headquarters

Below are the contact details of the Malaysia Airlines head office:

Malaysia Airlines Headquarters Address	Malaysia Airlines Berhad, Administration Building Southern Support Zone, Kuala Lumpur International Airport, 64000 Sepang, Selangor, Malaysia
Malaysia Airlines Headquarters Phone Number	+60 1 300 88 3000

Quick helpful links for Malaysia Airlines travellers

The links below may be helpful for Malaysia Airlines flyers:

Official website	www.malaysiaairlines.com
Malaysia Airlines Check-in	www.malaysiaairlines.com/check-in
Malaysia Airlines Special Assistance	www.malaysiaairlines.com/baggage
Malaysia Airlines Priority Boarding	www.malaysiaairlines.com/boarding

Check-In and Boarding deadlines for Malaysia Airlines Flyers

The following are the check-in and boarding rules that Malaysia Airlines travellers have to follow: 

• Check-in Cutoff: Passengers can not go for the check-in procedure less than 30–60 minutes before departure. Late arrival will result in denied boarding even if the flight is still at the gate. 
  
  
• Gate Closure: The boarding gate closes 10–20 minutes before departure. Flyers who arrive late can lose their seats, and they can be given to a standby passenger.

Malaysia Airlines: Fleet Details

The table below provides an overview of the Malaysia Airlines Fleet:

Airbus A330-200	Airbus A330-300	Airbus A330-900	Airbus A350-900
Boeing 737-800	Boeing 737 MAX 8	Boeing 737 MAX 10

Related Malaysia Airlines Offices in Australia

Below are the details of other Malaysia Airlines Offices in Australia:

• Malaysia Airlines Da Nang Office

• Malaysia Airlines Ho Chi Minh Office

Conclusion! 

By providing a range of travel services from ticket booking to cancellations, refund management, and handling customer complaints, the Malaysia Airlines Hanoi Office makes it convenient for flyers to prepare for their flight journey. The office location and other contact details will help the passengers to approach the office employees to seek assistance easily.

Worldwide Malaysia Airlines offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and provided for general reference and traveler convenience.

Frequently Asked Questions by Travellers!