Royal Air Maroc São Paulo Office in Brazil

The Royal Air Maroc São Paulo Office helps passengers with various travel-related inquiries for journeys to and from São Paulo in Brazil. It includes flight bookings, ticket changes or upgrades, airline policies, and general travel documentation guidance. 

Contact details of the Royal Air Maroc São Paulo Office 

Passengers can contact the Royal Air Maroc São Paulo Office staff through the communication options listed below for relevant assistance based on their travel needs.

Royal Air Maroc São Paulo Office AddressAv. Paulista, 2300 – Andar Pilots – Consolação, São Paulo – SP, 01310-300, Brazil
São Paulo Office Phone Number+55 11 2847 4557
Working HoursMonday – Friday 9 am–5:30 pm
Email Addressserviceclient@royalairmaroc.com
Royal Air Maroc Customer Service Number+212 522 48 97 97

Office Location Map 

Need help while navigating the office? Refer to the location map of the office below: 

Airport details of Royal Air Maroc in São Paulo

Collect the essential details about the São Paulo airport provided in the table below: 

Name Of AirportSão Paulo/Guarulhos International Airport
Royal Air Maroc São Paulo Airport AddressRod. Hélio Smidt, s/nº – Aeroporto, Guarulhos – SP, 07190-100, Brazil
Airport Plus CodeHG9H+W8 Aeroporto, Guarulhos – State of São Paulo, Brazil
São Paulo Airport Phone Number+55 11 2445-2323

Royal Air Maroc Terminal at São Paulo Airport 

Below are the details of the terminal used by the Royal Air Maroc at the Airport.

Airport Code GRU
Terminal used by Royal Air Maroc at AirportTerminal 2
Phone Number+55 11 2847 4557

Services offered by the Royal Air Maroc São Paulo Office 

The Royal Air Maroc São Paulo Office provides information and assistance on various travel-related services. Details of the services handled by the office are listed in the table below.

Flight ticket booking and management Fare quotation and itinerary planning
Ticket reissuance and revalidationCorporate and business travel bookings
Flight date or time changesChanging flight route
Online or mobile check-in Seat selection and confirmation 
Checked baggage allowance informationSpecial baggage handling
Lost, delayed, or damaged baggage assistanceExtra-legroom seats
Wheelchair servicesHealth documentation guidance
Entry and exit regulation updatesVaccination and certificate requirements
Special meal requestsChild and infant meal requirements 
In-flight service informationFrequent Flyer Program 
Priority check-in countersAirport transfer information
Wi-Fi availability Accompanied minor assistance 
Meet & Greet Services Compensation and entitlement guidance
On board medical Assistance Travel disruption updates
Safety and security advisoriesGeneral travel inquiries
Pet Travel Cargo Services 

Contact the Royal Air Maroc Headquarters 

Flyers can contact the Royal Air Maroc Head Office for the matters and concerns beyond the routine flight queries. Headquarters details are given below: 

Royal Air Maroc Headquarters AddressBd Moulay Abdellah Cherif, Casablanca 20200, Morocco
Royal Air Maroc Contact Number +212 522 48 97 97

Get quick links to connect with the Royal Air Maroc

Below are some useful quick links for flyer’s reference during their journey: 

Official Websitewww.royalairmaroc.com
Royal Air Maroc Flight Statuswww.royalairmaroc.com/flight-info
Royal Air Maroc Online Check-in www.royalairmaroc.com/online-check-in
Baggage Rules www.royalairmaroc.com/baggage-incidents

When can the Royal Air Maroc flyers contact the Head Office? 

Sometimes, passengers can not find the resolution to their travel issues at the Royal Air Maroc Office in Brazil. In such matters, the head office becomes their guide. From escalations to unresolved complaints and immediate emergency situations, let’s learn more about these issues below: 

Unresolved Complaints or Escalations: Flyers can seek help at the head office when they do not find the right solutions to their complaints and escalations at the Royal Air Maroc. They can approach the head officials, when they have also talked to the airport staff and call center, and still have not got any solution. 

Major Service Disruption: When flyers encounter some unexpected and sudden situations like long flight cancellations, mass delays, or airline-wide operational issues, they can speak to the headquarters professionals. 

Refund Dispute and Compensation Claim: Have you ever faced refund disputes and issues regarding your compensation claim? Consider seeking the solutions at the head office. Majorly, flyers can contact the head office employees when they face issues like denied boarding, long delays, or involuntary cancellations. 

Legal or Formal Matters: Grave situations like notices, consumer court cases, or insurance-related documentation surely need the attention of experts. Thus, you can contact the Royal Air Maroc headquarters. 

Special Assistance Cases: When you know that your special request is a little bit complex and you will not find the solution from the office employees, take help from the head office staff. Contact the headquarters when your problem includes issues like medical travel, disability support, or complex humanitarian requests. 

Interline, codeshare, or alliance-related issues: If you have been flying with the Royal Air Maroc for a long time, you can suddenly confront situations involving Interline, codeshare, or alliance-related issues. It is better to seek help from the head office to ensure that your journey is seamless. 

Royal Air Maroc Fleet Details 

Flyers can also collect information about the fleet used by the Royal Air Maroc in the table below: 

Boeing 737-800Boeing 737 MAX 8Boeing 787-8Boeing 787-9Embraer E190

Conclusion! 

The Royal Air Maroc São Paulo Office is the main contact center for the passengers seeking air travel assistance in the city of São Paulo. The office offers a variety of services for the comfort and satisfaction of flyers. From visiting the office physically to phone number or email, you can contact the office during working hours through any of your convenient options.

Worldwide Royal Air Maroc offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and is provided for general reference & traveler convenience.

FAQs

Where is the Royal Air Maroc São Paulo Office located in Brazil? 

Yes. The São Paulo Office is conveniently located at Av. Paulista, 2300 – Andar Pilots – Consolação, São Paulo – SP, 01310-300, Brazil.

Can I get special baggage handling at the Royal Air Maroc Office in São Paulo? 

Yes. The São Paulo office offers special baggage handling if you have stuff like sports equipment and musical instruments. 

Can I make a request for wheelchair services at the Royal Air Maroc Office in São Paulo, Brazil? 

Yes, flyers can request for the wheelchair services from the office, but ensure that you make the request prior to your departure date. 

When can I contact the  Royal Air Maroc head office? 

Flyers can contact the headquarters officials for immediate and complex issues. Some of them are unresolved complaints or escalations, major service disruptions, and legal and formal matters.

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