SriLankan Airlines Bangkok Office in Thailand

The SriLankan Airlines passengers can fulfill all their before and after-travel requirements at the SriLankan Airlines Bangkok Office. The flyers can approach the office to seek assistance with various services like ticket bookings, refunds, re-bookings, cancellations, and more. At the Bangkok office, they can also get solutions for both domestic and international travel related requirements & queries. To seek help, travelers can connect with the office employees during operating hours. 

This guide offers the contact details of the Bangkok office. 

Contact details of SriLankan Airlines Bangkok Office

Get the essential details of the SriLankan Airlines Office in Bangkok here:

SriLankan Airlines Bangkok Office AddressSriLankan Airlines Ltd, GSA – VIT Air (Thailand) Co. Ltd, 1429 Soi Ladprao 94 (Panjamit), Ladprao Road,Phlapphla, Wang Thong Lang, Bangkok 10310, Thailand.
Bangkok Office Phone Number+6629345255/+6629345257
Operating Hours Monday to Friday (09:00 to 17:00)
Email Addressbkkres@srilankan.com
SriLankan Airlines Customer Service Number+94117 77 1979

Airport information of SriLankan Airlines in Bangkok

Get the SriLankan Airlines Bangkok Airport Office details in the table below:

Airport Name Suvarnabhumi Airport
SriLankan Airlines Bangkok Airport Address999, Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand
Airport Plus CodeMPJW+QP Nong Prue, Bang Phli District, Samut Prakan, Thailand
Bangkok Airport Phone Number+66 2 132 1888

Bangkok Airport Map

Below is the Bangkok Airport map for reference:

SriLankan Airlines terminal at Bangkok Airport 

The table below provides essential information on the SriLankan Airlines (Airport Code) Terminal at Bangkok Airport:

Airport Code BKK
Terminal Used By SriLankan AirlinesMain Terminal
Contact Number+6629345255/+6629345257

Services Offered by the SriLankan Airlines Bangkok Office 

Customers can get the following services at the SriLankan Airlines Bangkok Office: 

Booking flight tickets Flight Schedule information 
Hold reservations Group Bookings 
Making changes in ticket Cabin class upgrades 
Name Corrections Splitting or Combining PNRs (Passenger Name Records) 
Ticket cancellations Refund Processing 
Travel vouchers issuance Wheelchair Assistance 
Unaccompanied minor travel requirements Special Meal requests 
Specific Medical Requirements (MEDIF) Frequent flyer program enrollment 
Redeeming miles for use Updating FFP profile information 
Recovering missing miles from past flights Pre-payment for excess baggage 
Information on prohibited items Lost/delayed baggage claims 

Contact details of SriLankan Airlines Headquarters

Below are the details of the SriLankan Airlines head office: 

SriLankan Airlines Headquarters Address Airline Centre, Bandaranaike International Airport, Katunayake
SriLankan Airlines Contact Number+94117 77 1979

Contact details of SriLankan Airlines Headquarters

Below are the details of the SriLankan Airlines head office: 

Official websitewww.srilankan.com
SriLankan Airlines Check-inwww.srilankan.com/online-checkin
SriLankan Airlines Flight Status www.srilankan.com/flight-status
SriLankan Airlines Unaccompained Minorwww.srilankan.com/child-care

SriLankan Airlines Policies for Unaccompanied Minors 

The airline follows specific protocols for the safety and security of unaccompanied minors. Below are the details regarding this policy. Furthermore, there can be changes in the policy according to the age of children. Thus, travellers should contact the SriLankan Airlines Bangkok Office for complete and updated information. 

  • Age Restrictions: Generally, the SriLankan Airlines does not allow children below the age of 5 to fly alone. For children aged between 5 and 14, it is mandatory to use the ‘Unaccompanied Minor’ service of the airline. It often includes a fee and mandatory paperwork.
  • Flight Limitations: Unaccompanied minors are restricted from having travel that involves a connecting flight or an overnight layover. Unaccompanied minors are also restricted from booking the last flight of the day. This makes them avoid being left stranded if any flight delay occurs.
  • Handover Procedures: The parents or guardian of the minor must stay at the airport till the flight departs. They must provide valid identification to both drop off and pick up the child.

SriLankan Airlines Fleet Information

The table below mentions the aircraft types used by the SriLankan Airlines in its fleet:

Airbus A320-200Airbus A320neoAirbus A321neoAirbus A330-200Airbus A330-300

Conclusion! 

By seeking help with various travel requirements, the SriLankan Airlines flyers can manage their air trip with the assistance of the SriLankan Airlines Bangkok Office staff. They can get pre-flight and post-flight services including ticket bookings, cancellations, rebookings, and more. Thus, with proper guidance from Airline officials flyers can get a smooth travel experience!

Worldwide SriLankan Airlines offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and is provided for general reference and traveler convenience.

Frequently Asked Questions by Travellers!

How can I contact the Bangkok Office of SriLankan Airlines in Thailand?

Dial +6629345255/+6629345257 to contact the Bangkok office.

Where is the SriLankan Airlines Office located in Bangkok?

The Bangkok office is located at SriLankan Airlines Ltd, GSA – VIT Air (Thailand) Co. Ltd, 1429 Soi Ladprao 94 (Panjamit), Ladprao Road,Phlapphla, Wang Thong Lang, Bangkok 10310, Thailand..

What is the contact number of the SriLankan Airlines head office?

The contact number of the SriLankan Airlines headquarters is +94117 77 1979..

Will the SriLankan Airline’s Bangkok Office assist me with visa and travel requirements for my destination?

Yes. The office will help the passengers know what documents they will require for their travel journey.

What are the office hours of the SriLankan Airlines Office in Bangkok?

The office operates for 24 Hours, 7 Days a Week.

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