SriLankan Airlines Melbourne Office in Australia

The SriLankan Airlines passengers can fulfill all their before and after-travel requirements at the SriLankan Airlines Melbourne Office. The flyers can approach the office to seek assistance with various services like ticket bookings, refunds, re-bookings, cancellations, and more. At the Melbourne office, they can also get solutions for both domestic and international travel related requirements & queries. To seek help, travelers can connect with the office employees during operating hours. 

This guide offers the contact details of the Melbourne office. 

Contact details of SriLankan Airlines Melbourne Office

Get the essential details of the SriLankan Airlines Office in Melbourne here:

SriLankan Airlines Melbourne Office Address	5th floor suite 546/1 Queens Rd, Melbourne VIC 3004, Australia
Melbourne Office Phone Number	+61 3 8400 4353
Operating Hours	Monday to Friday (09:00 to 17:00)
Email Address	info@srilankanau.com.au
SriLankan Airlines Customer Service Number	+94117 77 1979

Melbourne Office Map

Below is the Melbourne Office map for reference:

Airport information of SriLankan Airlines in Melbourne

Get the SriLankan Airlines Melbourne Airport Office details in the table below:

Airport Name	Melbourne Airport
SriLankan Airlines Melbourne Airport Address	Terminal 2 – International, Arrival Dr, Melbourne Airport VIC 3045, Australia
Airport Plus Code	8RHV+M6 Melbourne Airport, Victoria, Australia
Melbourne Airport Phone Number	+61 3 9297 1600

SriLankan Airlines terminal at Melbourne Airport 

The table below provides essential information on the SriLankan Airlines MEL Terminal at Melbourne Airport:

Airport Code	MEL
Terminal Used By SriLankan Airlines	Terminal 2
Contact Number	+61 3 8400 4353

Services Offered by the SriLankan Airlines Melbourne Office 

Customers can get the following services at the SriLankan Airlines Melbourne Office: 

Booking flight tickets	Flight Schedule information
Hold reservations	Group Bookings
Making changes in ticket	Cabin class upgrades
Name Corrections	Splitting or Combining PNRs (Passenger Name Records)
Ticket cancellations	Refund Processing
Travel vouchers issuance	Wheelchair Assistance
Unaccompanied minor travel requirements	Special Meal requests
Specific Medical Requirements (MEDIF)	Frequent flyer program enrollment
Redeeming miles for use	Updating FFP profile information
Recovering missing miles from past flights	Pre-payment for excess baggage
Information on prohibited items	Lost/delayed baggage claims

Contact details of SriLankan Airlines Headquarters

Below are the details of the SriLankan Airlines head office: 

SriLankan Airlines Headquarters Address	Airline Centre, Bandaranaike International Airport, Katunayake
SriLankan Airlines Contact Number	+94117 77 1979

Contact details of SriLankan Airlines Headquarters

Below are the details of the SriLankan Airlines head office: 

Official website	www.srilankan.com
SriLankan Airlines Check-in	www.srilankan.com/online-checkin
SriLankan Airlines Flight Status	www.srilankan.com/flight-status
SriLankan Airlines Unaccompained Minor	www.srilankan.com/child-care

SriLankan Airlines Policies for Unaccompanied Minors 

The airline follows specific protocols for the safety and security of unaccompanied minors. Below are the details regarding this policy. Furthermore, there can be changes in the policy according to the age of children. Thus, travellers should contact the SriLankan Airlines Melbourne Office for complete and updated information. 

• Age Restrictions: Generally, the SriLankan Airlines does not allow children below the age of 5 to fly alone. For children aged between 5 and 14, it is mandatory to use the ‘Unaccompanied Minor’ service of the airline. It often includes a fee and mandatory paperwork.
  

• Flight Limitations: Unaccompanied minors are restricted from having travel that involves a connecting flight or an overnight layover. Unaccompanied minors are also restricted from booking the last flight of the day. This makes them avoid being left stranded if any flight delay occurs.
  

• Handover Procedures: The parents or guardian of the minor must stay at the airport till the flight departs. They must provide valid identification to both drop off and pick up the child.

SriLankan Airlines Fleet Information

The table below mentions the aircraft types used by the SriLankan Airlines in its fleet:

Airbus A320-200

Airbus A320neo

Airbus A321neo

Airbus A330-200

Airbus A330-300

Other SriLankan Airlines Offices in Australia

Passengers can seek travel assistance from other SriLankan Airlines Offices Across Australia. Below are the details:

• SriLankan Airlines Sydney Office

Conclusion! 

By seeking help with various travel requirements, the SriLankan Airlines flyers can manage their air trip with the assistance of the SriLankan Airlines Melbourne Office staff. They can get pre-flight and post-flight services including ticket bookings, cancellations, rebookings, and more. Thus, with proper guidance from Airline officials flyers can get a smooth travel experience!

Worldwide SriLankan Airlines offices can also be found here.

Note: All the information shared on this page is based on publicly available resources and is provided for general reference and traveler convenience.

Frequently Asked Questions by Travellers!